Guest Services Agent

vor 3 Wochen

Council of the City of Sydney, Österreich Silkari Hotels Vollzeit

Silkari Suites at Chatswood is perfectly located in the heart of Chatswood’s shopping, dining and entertainment precinct. Offering a range of contemporary studio, one- and two-bedroom apartments, we pride ourselves on delivering warm hospitality and exceptional guest experiences. We’re looking for a customer-focused Guest Services Agent to join our friendly and professional team. Your Responsibilities Greet, check-in and check-out guests with genuine warmth and efficiency Handle guest enquiries via phone, email and in person Process daily transactions and balance shifts accurately Issue room keys while maintaining guest privacy and security Deliver personalised recommendations for dining, shopping and local attractions Support the smooth day-to-day running of the front desk Work collaboratively with the team to ensure exceptional guest service Complete general administrative and hotel-related duties What You’ll Bring A genuine passion for customer service Excellent communication skills, both written and verbal High attention to detail and strong multitasking ability A positive attitude, strong work ethic and professional presentation Ability to work effectively both independently and as part of a team Flexibility to work on a 7-day rotating roster Why Join Us At Silkari, you’ll be part of a supportive and dynamic team where your contribution truly makes a difference. We value professionalism, teamwork, and the drive to create memorable guest experiences every day. If you share our commitment to exceptional service, we’d love to hear from you Please note: Only applicants with unrestricted rights to work in Australia will be considered. #J-18808-Ljbffr

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