Customer Service

Start your career with a family-owned, 5.0★ rated pest control team Bundilla Pest Control is a third-generation, family-owned business that’s been looking after homes and businesses from the Sunshine Coast to North Brisbane since 1985. With 1,066+ Google reviews and a 5.0 average , we’re known for friendly service, honest advice, and getting the job done properly. We’re looking for a full-time Customer Service & Sales Coordinator to join our Maroochydore office. This is not a remote role; you’ll be right in the heart of the action with our technicians and office team. If you love talking to people, enjoy solving problems, and want to build a solid career instead of just “getting a job”, this could be a great fit. What’s in it for you? Stable, full-time role in-office: Monday to Friday work with a supportive team. Solid starting salary (based on experience) with clear pay increases as you learn and grow. Simple bonus structure once you’ve settled in: the better you perform, the more you earn. Real training & development: Pest control is specialised; we’ll teach you the industry and our systems properly. Family-owned culture: You’re not just a number. We notice effort, attitude, and improvement. Long-term opportunity: This isn’t a stepping-stone. If you commit and grow with us, we’ll invest in you. What the job actually looks like You’ll be one of the first voices our customers hear. Your day will include: Answering inbound calls and emails from new and existing customers. Asking good questions and booking the right service at the right time. Helping customers understand their options (and confidently recommending upgrades where it makes sense). Supporting our technicians by keeping the schedule tight and well organised. Following up quotes and overdue bookings. Handling the usual admin: notes in the system, updating details, sending confirmations, etc. It’s busy, varied, and suits someone who likes to finish the day knowing they got a lot done. Who this role is perfect for You might be: Fresh out of school and keen to get into the workforce, or Working in retail, hospitality, call centres or junior admin and ready for a Monday–Friday role. Either way, you: Enjoy being on the phone and talking to people. Are happy to be in-office full-time; you like being around a team. Turn up on time, every day, and care about doing a good job. Don’t mind staying on that 3:59pm call to get a job booked in properly. Can handle a fast-paced day without getting flustered. Want to learn, improve and stay: you understand it will take at least 12 months just to get comfortable in the role. What we need from you Full working rights in Australia. Comfortable using computers and learning new systems. Clear, friendly phone manner and good written communication. Positive attitude, willingness to learn and take feedback. Commitment to at least 2 years with us. It takes time to get good, and we’re looking for someone who wants to grow here, not bounce. Previous customer service or admin experience is a bonus, but not essential for the right person. Important Information (#NoSecrets) At Bundilla Pest Control, we like to be upfront: In-office only: This role is 100% based in our Maroochydore office; no hybrid or remote work options. Long-term commitment: We’ll invest significant time training you. In return, we’re looking for someone ready to commit to at least two years in the role. Attention to detail matters: To show you’ve read this ad properly (and because we like a bit of fun), please end your cover letter with the words “Oblivious Carousel.” Ready to apply? If this sounds like you, we’d love to hear from you. Please send us: Your resume, and A cover letter telling us why this role appeals to you and what you’re looking for over the next 2–3 years. Join Bundilla Pest Control and help us take care of our customers, while we take care of your career. #J-18808-Ljbffr