Technical Support Consultant – Tekla Structures

vor 3 Wochen

City of Brisbane, Österreich BuildingPoint Australia Vollzeit

Technical Support Consultant – Tekla Structures (Precast) BuildingPoint Australia is the exclusive distributor of Trimble’s construction software solutions, including Tekla Structures. We empower the engineering, construction, and fabrication industries with cutting‑edge tools that drive accuracy, collaboration, and productivity across every stage of a project. As part of a larger group of companies, we’re proud of our culture of innovation, collaboration, and integrity and we’re growing fast. About the role We’re looking for a Technical Support Consultant to join our growing Tekla Structures support team, with a focus on precast modelling and detailing . This role suits someone who’s passionate about solving complex design challenges and enjoys helping others get the most out of technology. You’ll report to the AEC Technical Services Manager and work closely with our existing Tekla support specialists to: Provide technical support and troubleshooting for Tekla Structures users Assist customers via phone, email, and remote sessions to resolve modelling and drawing issues Replicate, document, and escalated complex cases to Trimble’s global support network where necessary Create and maintain internal knowledge base articles and customer‑facing tutorials Test and validate new Tekla versions, extensions, and custom components About you A strong understanding of precast workflows, drawing production, and reinforcement modelling Excellent communication and problem‑solving skills The ability to work independently and collaboratively in a fast‑paced technical environment Experience with Tekla Structures API, scripting, or automation (preferable but not essential) Why choose us? Flexible work arrangements and true work/life balance Company EAP and two extra “appointment days” Opportunity to contribute creatively and have your input valued Unlimited learning opportunities for personal and professional growth Long‑term career prospects with potential for international relocation and diversification within our group of companies If you’re passionate about digital engineering and want to help shape the future of precast design, we’d love to hear from you. To apply, please submit your CV and a short cover letter outlining your Tekla and precast experience. #J-18808-Ljbffr

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