Helpdesk Operator

Employment Type : Full Time & Casual Opportunities available Position Classification : Administration Officer Grade 4 Remuneration : $69, per annum | $ per hour plus 11% superannuation Hours Per Week : Up to 38 Location : Royal North Shore Hospital, St Leonard's The Opportunity We are currently searching for motivated team players to come onboard as Help Desk Operators at Royal North Shore Hospital, a major referral hospital within Northern Sydney just a 5-minute walk from St Leonards Station. Working across a 7-day rotating roster, we are seeking an Administration superstar to work at our Customer Help Desk. This position supports coordination of patient and non-patient movements throughout the hospital and is a vital role supporting clinical services across the entire hospital. You will bring to this role your fantastic customer service skills to ensure that communication is professional and engaging when dealing with our customers. Why Work for HealthShare NSW? HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running. We reward our employees with a terrific range of benefits, including : Great leave conditions : enjoy one day off each month as an ADO, annual leave loading and 14 weeks' paid parental leave for eligible employees Salary packaging and novated leasing : you can access up to $ extra per year in your pay Wellbeing programs : access a large array of wellbeing programs designed to support your physical, mental, and emotional health Commitment to career development : expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career Rewarding role and community contribution : make a difference in people's lives by assisting those in need and actively contributing to your community. Eligibility Requirements Meet essential requirements as outlined in the Position Description. Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa. Attach your resume and provide answers to the Targeted Questions below. Targeted Questions Give an example of a recent time when you had to manage yourself to achieve results. What steps have you taken to improve your communication skills? We are Diverse and Inclusive We are committed to building a workforce that reflects the community we serve and embraces differences. COVID-19 Vaccination Compliance All NSW Health workers must provide evidence of a COVID-19 primary vaccination course (2 doses) which have been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the COVID-19 vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate. Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate if received in Australia, or overseas records from a legitimate source. Talent Pool An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. Applications Close : Midnight Friday 23 February #J-18808-Ljbffr