Customer Service Officer
vor 4 Wochen
Customer Service Officer ) Mascot, Sydney, Australia Salary: AUD59000 - AUD59000 per year + Enjoy two paid volunteer days per year Customer Service Operator - Mascot, NSW Location: Mascot, NSWCompany: BGIS (Aviation Aligned Client)Employment Type: Full-Time, Permanent, On-SiteSalary: $59,000 + superannuationSchedule: Monday to Friday | 38 hours per week | Core Business Hours About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across a range of industries. We pride ourselves on our inclusive culture, commitment to excellence, and strong focus on safety, collaboration, and service. Purpose of the Role We are seeking a friendly and reliable Customer Service Operator to join our dedicated team supporting one of Australia’s leading aviation infrastructure clients. Based full-time on-site in Mascot, you will be the first point of contact for incoming calls and logged requests, ensuring smooth coordination between the client, trades, and wider BGIS operations. Reporting into our national Operations Centre based in Adelaide, you’ll work closely with them and the on-site team, providing outstanding service in a fast-paced, high-volume environment. The Ideal Candidate You’ll be approachable, organised, and proactive, with a calm and professional manner. Whether handling a work order or resolving an urgent issue, you bring strong communication skills and an eye for detail. You enjoy being part of a team and take pride in keeping operations running efficiently. Key Responsibilities Receive, assess and action client requests via various platforms Log and manage work orders through the CMMS system Allocate jobs to subcontractors or internal trades teams Monitor the progress of service requests and update stakeholders Escalate urgent issues as needed and ensure follow-through Maintain clear records and documentation in line with procedures Skills & Experience Essential: Previous experience in a customer service or helpdesk role Excellent phone manner and interpersonal communication Confidence working with IT and job management systems Strong attention to detail and follow-up Ability to remain calm and clear under pressure Australian Citizenship required for site access Desirable: Facilities, maintenance, trades or scheduling experience Familiarity with CMMS or job management systems Working Arrangement Monday to Friday 38 hours per week Core business hours (with some flexibility on start/finish times) On-site role based in Mascot Free parking available once ASIC is attained Why Join BGIS? Friendly, supportive workplace culture Long-term career opportunities within a global business Community engagement opportunities - 2 paid volunteer days per year Recognised for gender diversity and inclusion (Work ) Ranked 3rd - 2024 AFR BOSS Best Places to Work BGIS is an equal opportunity employer and encourages applications from all backgrounds, including First Nations peoples, LGBTQ+ individuals, women, and culturally diverse communities. Eligibility: Applicants must have full Australian working rights #J-18808-Ljbffr
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Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
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Principal Tech Services Officer
Vor 7 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
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Senior Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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Service Officer
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range : A$84,659.00/yr - A$92,701.00/yr TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave...
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Solicitor and Research Officer
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Council of the City of Sydney, Österreich Department of Customer Service VollzeitSolicitor and Research Officer, Ongoing opportunity An ongoing position has become available in the DCS Legal Services team based at Parramatta Square Provide timely, high quality legal advice and effective advocacy in a range of jurisdictions. Clerk Grade 7 / 8 ranging from $106,025 - $117,363 base per annum + Super. The Department of Customer Service (DCS)...
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Customer Service Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Signorino Tile Gallery VollzeitCustomer Service Officer Opportunity | Waterloo, Sydney Showroom Full Time | Monday - Friday About Us Signorino is Australia's premier supplier of high-quality natural stone, terrazzo, and porcelain surfaces. We pride ourselves on offering the most luxurious tiles and stone in the market, earning a reputation for excellence. We are an Australian-owned and...
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Customer Service Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Credit Corp VollzeitBe a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe. Customer Service Officer Sydney CBD location, a short walk from Wynyard station and Barangarooprecinct WFH hybrid opportunitiesfor work-life balance considered in as early as 3 months (2 days office, 3 days WFH) Training, career progression and monthly...
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Senior Service Designer
Vor 7 Tagen
Council of the City of Sydney, Österreich Nsw Department Of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role involves conducting research, collaborating with stakeholders, and developing strategies for service improvement. The ideal candidate will possess expertise in service design tools and excellent...
