People Performance Manager

vor 3 Wochen


City of Melbourne, Österreich Toyota Finance Australia Vollzeit

People Performance Manager - Asset Management Join to apply for the People Performance Manager - Asset Management role at Toyota Finance Australia. What you’ll contribute to As a People Performance Manager within the Asset Management team, you will manage the workflow and resources to drive productivity and results within a dynamic and high-output Collections centre. Ideally, you will work towards developing an employee-orientated team culture to emphasize high performance, quality, continuous improvement, employee retention, and employee development. How you’ll make an impact People and Performance Provide oversight and direction to employees in the team in accordance with TFA policies and procedures. Create meaningful engagement with senior Operations leadership to create a change culture. Promote change management initiatives and become a change advocate across the Operations Centre. Coach, mentor, motivate and develop staff, including overseeing new employee onboarding and providing career development, planning and opportunities. Operational Accountable for managing the performance levels of a designated collections team including the operations roles managing issue to agent, repossessions and insurance functions. Management reporting completed as required and business plan for Collections teams developed and communicated to Collections Leadership team consistently. Compliance audits are completed annually on Mercantile Agent Panel and controls are reviewed in line with legislative requirements. Stakeholder Relationships Relationship and cost management of Mercantile agent panel including effective performance management and reporting. Maintain effective relationships with internal parties that interact with the Collections Centre. Your attributes - If you’ve got one or more, we’d love to hear from you Demonstrated experience in leading and developing a team. Experience and exposure within a Collections environment. Knowledge of basic economics, budgeting and accounting principles and practices. General knowledge of various employment laws, practices, and employee relations. Evidence of the ability to practice a high level of confidentiality. #J-18808-Ljbffr



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