Business Support – Main Office Administrator

Business Support – Main Office Administrator IMMEDIATE START – Join Us in Time for the Festive Fun We’re looking for someone who can hit the ground running – and what better time to start than just in time for the silly season? Join the Norship team now and dive into the festive cheer while getting to know your new colleagues, our operations, and maybe even sneak in a Christmas hat or two at the front desk About Us Norship is a Northern Australian, privately owned and operated company with a long and successful history in Ship Repair, Heavy Industry, Engineering, Repair & Maintenance, and In-Service Support. With operations in Cairns and Darwin, we’re proud to have supported the maritime and heavy industries — and the wider Far Northern community — for over 40 years. As part of the Varley Group, one of Australia’s oldest and most diverse engineering and manufacturing companies, we benefit from a strong national network and a reputation for quality, innovation, and reliability. Our wonderful Main Office Administrator is moving on to grow her own business, and while our hearts are a little heavy, we’re bursting with pride for her. She’s kept our office running like clockwork, ready with a solution for every challenge. So now we’re officially looking for our new superstar Business Support – Main Office Administrator to own our front desk, elevate our customer experience, and keep our Cairns HQ running like a well-oiled machine, and to own the front-of-house experience, set the tone for professionalism, and be a key player who keeps our operations flowing. This isn’t your average reception role — this is the central hub of our business. If you’re sharp, proactive, organised and love being the person everyone relies on… we want you. About the Role You’ll be the first impression of Norship — welcoming clients, supporting internal teams and ensuring our operations run smoothly. Your day will be varied, fast-paced and full of responsibility. You’ll take ownership of: Client & Visitor Experience Greeting clients and managing all enquiries with warmth and professionalism Maintaining a professional and inviting atmosphere in reception and shared spaces Issuing site/work area access and supporting safety procedures Administration & Office Coordination Answering, screening and directing calls and emails Managing daily mail, registers and documentation Ordering and monitoring office and front-of-house supplies Preparing reports, quotes and general correspondence Assisting operations with finance and administrative tasks, monthly reconciliations and invoicing Tracking and dispatching marina and pilot passes Security & Compliance Processing site access inductions Monitoring Gallagher reports Supporting Defence Security (DISP) administration Promoting and encouraging WHSE compliance every day If you love being trusted with responsibility, this is the role for you. About You You’re confident. You’re organised. You thrive in busy environments and you take ownership of your space. You bring: Experience in a fast-paced reception, admin or front-office role (2+ years ideal) Excellent communication and a polished, professional presence A proactive, solutions-focused mindset — you don’t wait to be asked The ability to prioritise, multitask and stay calm under pressure High attention to detail and natural initiative A commitment to continuous improvement, safety and quality Experience with basic accounting functions Certificate III in Business Administration or higher Exposure to Defence or security-related administration Why Norship? Because you’ll be joining a company with deep roots, strong values and a reputation that speaks for itself. You’ll be part of a supportive team where your contribution genuinely matters — and where you can take pride in keeping a major operation running smoothly. Ready to Lead Our Front Office? If this sounds like the opportunity you’ve been waiting for, we want to hear from you. Please apply with: Your resume A cover letter outlining why you’re our next superstar Business Support – Main Office Administrator Only shortlisted applicants will be contacted. Pre-employment drug and alcohol screening is required. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr