Administration Assistant Medical

About the role Mater Private Hospital Mackay is currently seeking applications for experienced Administration Support Officers in a casual capacity. The role will specifically sit in our medical suites and is suitable for someone with prior administration experience in a medical setting. Candidates must be available to work any shift between 6 am and 10 pm, including weekends. Mater Private Hospital Mackay has been providing excellence in clinical and pastoral care to the people of Mackay and surrounds since 1927. Our 105‑bed facility features five operating theatres, a fully equipped day surgery unit, and a wide range of specialist clinical services. Salary and benefits: $39.79 – $44.25 per hour (MCA3) plus 25 % casual loading, superannuation, and access to not‑for‑profit salary packaging up to $15,900. Responsibilities Undertake all assigned duties, tasks and activities within the scope of personal expertise, following relevant policies, procedures, and instructions. Maintain contemporary knowledge of best‑practice initiatives and processes associated with assigned duties. Manage time effectively to meet task‑associated deadlines, prioritising patient‑care activities. Identify efficiency and improvement opportunities and participate in any resulting change or implementation processes. Undertake necessary training or development opportunities to foster workforce flexibility through skill enhancement. About you / Qualifications Experience in a medical receptionist or customer‑service‑focused position. A minimum Certificate III qualification in a related discipline. High degree of agility to respond to a variety of arising matters and job assignments. Exceptional customer‑service skills. Proficient in written and interpersonal communication. Digital and computer literacy. Why join us Mater is Queensland’s largest not‑for‑profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We are a purpose‑driven organisation that values innovation, compassion and excellence. Increase your take‑home pay with generous salary‑packaging options, including meal and entertainment benefits. Grow your career with access to industry‑leading training and professional development through Mater Education. Well‑being support through our Employee Assistance Programme and on‑site pastoral care teams. Access a range of health and well‑being services with a corporate discount on private health insurance. Exclusive discounts across dining, retail, travel and accommodation. Unlimited access to discounted gyms via the Fitness Passport programme. Convenient discounted on‑site parking. Reduced prices at campus cafés and coffee spots. Join Queensland’s largest and most innovative not‑for‑profit healthcare team. Application details Applications close on Friday 7 November 2025. We may contact applicants prior to the closing date. Please apply directly; recruitment agency contact is not accepted. Mater is committed to the wellbeing of its staff and underpinned by flexible and remote working policies. Equality & Inclusion Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater please visit our Reconciliation webpage. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices. #J-18808-Ljbffr