Service Centre Officer

Employment Details Employment Type: Temporary Full Time (For a period up to 8 months) Position Classification: $75,176.80 - $76,897.65 Remuneration: $75,176.80 - $76,897.65 per annum plus 12% superannuation Hours Per Week: 38 Location: Homebush or St Leonards – with hybrid working conditions available The Opportunity HealthShare NSW are seeking dedicated and customer‑focused Service Centre Officers to join our team. In this role, you will be responsible for taking incoming phone calls, receiving, and processing applications and equipment orders for people needing mobility, communication, self‑care, respiratory and prosthetic equipment. In addition, you will provide ongoing support to eligible consumers with consumable re‑orders and repair and maintenance requests, and process claims for travel and accommodation subsidies. Join us in making a difference in the lives of those who need our support. Apply now to become a part of our dedicated team Why Work for HealthShare NSW? HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running. Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer. We reward our employees with a terrific range of benefits, including: Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable Hybrid working: enjoy a combination of working from home and the office Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career Please note some benefits may only apply to certain employment types. Further information on our wide range of benefits is available here. Eligibility Requirements Meet essential requirements as outlined in the Position Description and ensure they are referenced in your resume or answers to targeted questions. Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa. This is a NSW Health Category B position. Please complete the OASV Undertaking/Declaration Form and upload this with your application. How To Apply Click Apply Now at the top of the page Attach your resume and provide answers to the Targeted Questions below. To find out more about applying for jobs with HealthShare, please view our resource: Your Guide to Employment with HealthShare NSW. Any role related questions can be directed to the hiring manager Jim Geogakopoulos at Any career portal support questions can be directed to our customer service team at . Targeted Questions I can confirm I have attached a resume to my application. I can confirm I have attached a Cover Letter addressing PD Essential Criteria. We are Diverse and Inclusive We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team and let us know. Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here. Talent Pool An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part‑time positions within the next 6 months. Applications Close: Sunday 23 November, 2025 at 11:59pm #J-18808-Ljbffr