Inventory Controller

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. A key member of the IM Supply Chain team, the Inventory Controller is responsible for inventory governance & adherence to policy & procedures across ANZ. With Project & Account management, Purchasing and Operations functions, they will organise the efficient use & control of inventory throughout the business. With the Operations & Logistics functions, they will oversee inventory BtB reconciliations with 3PL service providers and manage inventory reconciliations across stock takes & cycle counts. The role is accountable for executing inventory control measures to ensure optimum inventory levels and minimal storage costs. Along with these deliverables, the function will analyze master data, ensuring inventory visibility and controls are in place to drive efficient processes & mitigations for resolution across the value chain. Role Responsibilities Oversees inventory processes in alignment to the global inventory policy ensuring organizational KPIs are delivered. Maintains the global inventory policy and procedures to ensure these are fit for purpose. Maintains & manages stock integrity ensuring standards are established and monitored. Responsible for monitoring and reviewing all functions related to cycle counting, stock adjustments and managed stock takes. Responsible for inventory reconciliation, inventory accuracy and inventory projects across the IM region, working directly with 3PL service providers and internal stakeholders. Proposes strategies to reduce external warehousing costs in 3PL warehouses influenced by inventory. Investigates and develops corrective & preventative actions to improve inventory accuracy. Reports on inventory levels in the appropriate S&OP forum. With Global Planning, develops appropriate targets for the IM region. Across the IM region, working with Finance processes count in/outs, inventory write off requests and works with stakeholders to ensure compliance to policy. Role Requirements 2-3 years’ experience in inventory, distribution and operational processes & procedures APICS CPIM certification (advantageous) Able to multitask and work independently, with proven leadership & collaboration skills Excellent written and verbal communication skills In-depth understanding of inventory practices in a highly dynamic & collaborative environment Inventory training experience an asset Leadership experience in conducting stock-takes & cycle counts Intermediate proficiency in Microsoft Office suite; particularly Excel, Word and Outlook Exceptional organizational skills, with the ability to meet deadlines Ability to problem solve and present creative solutions Experience in executing inventory best practices in an ERP environment About Coates We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). Benefits The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community. Be inspired To Be More We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come. Equal Opportunity Employer Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Fraud Alert: Employment Scam Advisory It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com. We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants. Please be advised of the following: - Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com". - We do not contact employment candidates via email to solicit personal or financial information. - All applications for employment must be submitted through our official website or directly through our LinkedIn profile: Coates Group. - All emails from us will come from our official domain, which is at: coatesgroup.com or via our Applicant - Tracking System (ATS) email address, which is If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance. #J-18808-Ljbffr