Operations System Support

Operations System Support (Monitoring and Insights) Join to apply for the Operations System Support (Monitoring and Insights) role at CBH Group. About Us CBH is a leader in the Australian grain industry and the country's largest co‑operative. Our work has meaning and is creating an exciting future – we're delivering WA's grain to the world. Our advanced logistics network stretches across the State, connecting the growers of WA with our people, and providing opportunities for career growth in different roles and locations. Ready to make an impact on a global scale with a local company? We are CBH. We are what you're looking for. The Role Join our team as a Coordinator – Operations System Support, where you'll play a key role in ensuring the quality and compliance of operational technology systems. You'll provide valuable insights through reporting and analysis to support both central and zone operations, while also delivering hands‑on technical support, including on‑call assistance during and beyond the harvest season. This is a full‑time permanent position based out of the Australian Grain Centre (AGC). Responsibilities Develop reports to identify operational trends and forecasting issues. Provide year‑round technical support for Operations staff and drivers using CBH systems (e.g. Saturn, Loadnet, CDF app, Rover, IBIS, Sitepass, mass management). Provide on‑call support during harvest period. Provide monitoring oversight for core operational Grain Technology tasks to support the zones with daily execution (e.g. canola temperature, fumigation, barley germination, weighbridge, visual and Infratech analysis, out‑loading quality, receival quality, user stats). Maintain an understanding of technical working requirements in regard to site operational technology and IoT. Collaborate with suppliers and stakeholders to ensure IoT solutions meet operational and IT standards. About You Previous experience with and understanding of grain receival standards, grading and delivery processes. Strong computer literacy and data management skills. Excellent communication and customer service skills. Demonstrated ability with monitoring and reporting, including the use of PowerBI. Developer capability to maintain, troubleshoot and develop IoT pathways from devices and sensors. Why work with CBH? Play a critical role in moving WA's grain from paddocks to ports, and on to countries all around the world. With an advanced logistics network and grain trading on a global level, we provide growers with first‑class representation in the world's food supply chain. We value you CBH is a large, complex and interesting business. We value autonomy and the unique perspective you offer. The difference you make is seen and recognised. Your time is important We know you have family and a life outside of work and we know this is important. We provide the flexibility and work‑life balance that allows you to be there for the moments that matter. Benefits 13‑weeks paid parental leave that can be taken in a flexible way to suit unique family needs. Ongoing training and professional development to support your growth and help you achieve your goals. Corporate employee discounts including travel, health insurance funds and financial services. Employee assistance programme. Salary sacrificing scheme. CBH welcomes applications from diverse backgrounds, embracing inclusivity and diversity in our workforce. Please note we are not accepting agency applications. If you are already employed directly by CBH, please log in using your CBH email address or apply via our internal jobs portal. #J-18808-Ljbffr