Concierge Supervisor | Full Time | InterContinental Melbourne The Rialto

vor 2 Wochen

City of Melbourne, Österreich IHG Hotels & Resorts Vollzeit

Concierge Supervisor | Full Time | InterContinental Melbourne The Rialto Welcome to InterContinental Melbourne The Rialto – where heritage charm meets modern luxury on Collins Street. We’re part of the world’s most international hotel brand, and we’re looking for a Concierge Supervisor who’s ready to lead with confidence, create unforgettable experiences, and take their career to the next level. What You’ll Be Doing Lead and motivate the Concierge and Porter team to deliver exceptional guest service Be the go-to person for all things Melbourne, from laneway cafes to hidden rooftop bars Keep the lobby looking polished, calm, and welcoming at all times Manage rosters, delegate tasks, and ensure smooth daily operations Handle guest requests with care and creativity – no challenge too big or small Work closely with other departments to make every stay feel effortless Support guest relations and problem-solving in the absence of the Duty Manager What We’re Looking For A confident communicator who connects easily with people from all walks of life Strong leadership skills and the ability to inspire a high‑performing team Calm under pressure with excellent problem‑solving instincts Comfortable using Microsoft Office and hotel systems A valid driver’s licence Above all, a genuine passion for people, hospitality, and creating memorable experiences Why You’ll Love It Here At IHG Hotels & Resorts, we give you the room to belong, grow, and make a difference. You’ll enjoy: Global hotel discounts Ongoing training and career development A culture built on trust, diversity, and genuine care, and the chance to be part of a global brand that lives and breathes True Hospitality for Good If you’re ready to create experiences that truly matter – and join a team that feels more like family – we’d love to meet you. Hit Apply Now and start your next chapter with InterContinental Melbourne The Rialto. Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’re happy to consider your application. Start your journey with us today. #J-18808-Ljbffr

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