Patient Accounts Officer
vor 3 Wochen
Permanent Part-Time – 0.6 FTE (3 days/week) Salary: Level 3 | $32.29 to $34.50/hour (depending on experience and qualifications) + superannuation and benefits Patient Accounts Officer (Finance Team) An opportunity to join St Andrew’s Toowoomba Hospital finance team. We’re looking for a motivated, detail‑oriented Patient Accounts Officer to support patient billing, account management, and hospital operations. What Makes a Difference for You Access to salary packaging of up to $15,900 p.a. plus $2,650 for meals and entertainment Free on-site gym, wellness program, parking, and uniforms Partnership with Fitness Passport for discounted national gym access Waiver of up to $500 excess per annum if admitted to SATH Exclusive Commonwealth Bank and People First Bank offers Free and confidential Employee Assistance Program (EAP) Ongoing development and career pathways A values‑led, inclusive workplace where you are seen and celebrated Make a Difference Every Day Generate and manage patient invoices with precision and compassion Collaborate with clinical teams to reconcile services and ensure billing accuracy Manage health fund claims, including processing rejections and appeals Communicate clearly and respectfully with patients on account enquiries Uphold privacy laws, compliance, and funding regulations Maintain accurate, confidential billing records in line with best practice What Makes a Difference for Us Experience in hospital billing or accounts administration Understanding of Medicare, DVA, WorkCover, and private health insurance processes Excellent numerical accuracy and attention to detail Communicates with professionalism and empathy Familiar with hospital billing systems (desirable) Upholds confidentiality and demonstrates HEART values in every interaction Join Our Hospital with Heart We're a hospital built by the community, for the community, and serving the community. We believe our purpose is to make a difference in people's lives, delivering compassionate care that's grounded in our values. Living in Toowoomba Toowoomba, Queensland's largest inland city, offers vibrant culture, excellent schools, scenic parks, and a wide range of recreational opportunities. With emerging infrastructure, an international airport, and destination dining, Toowoomba is a thriving regional hub with a relaxed lifestyle. Embracing Diversity St Andrew's Toowoomba Hospital celebrates the diverse talents of our people. We are committed to fostering an inclusive workplace and strongly encourage applications from Aboriginal and Torres Strait Islander people and individuals of all cultures, identities, and abilities. Be Part of Our Vision At St Andrew's, we're more than a hospital — we're a community with heart, committed to innovation and improving lives across the Darling Downs and beyond. How to Apply Please submit the following: A brief cover letter (max 2 pages) outlining your experience and alignment with our HEART values Your current resume Contact details for two referees Applications Close: 5:00 PM, Sunday 9th November 2025 Enquiries/Applications to: Lisa Ballinger – Finance ManagerEmail: **********@sath.org.au Applications will be reviewed as received, and an appointment may be made prior to the closing date. #J-18808-Ljbffr
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Part-Time Patient Accounts Officer
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