Student Experience Officer

Faculty of Engineering, Architecture and Information Technology (EAIT) Full-time (100%), Permanent position Base salary will be in the range $82,133.76 - $91,295.50 + 17% Superannuation (HEW Level 5) Visa sponsorship is not available for this position Based at our St Lucia Campus - Brisbane About This Opportunity This is an exciting opportunity for a Student Experience Officer as we are offering a permanent position in our team. In this role, you will be providing administrative and communication support to the student experience team in all activities related to the development, implementation and coordination of student experience activities for students from within the Faculty of Engineering, Architecture and Information Technology (EAIT). Key responsibilities will include: Student Administration : Provide high-quality, client-focused support to students by managing email, phone, and in-person enquiries while maintaining confidentiality. Use IT systems such as SI-net, Oracle Service Cloud, and Microsoft Office, and assist with other Faculty Office activities as required. Marketing and Communication : Create and deliver engaging marketing and digital content aligned with Faculty priorities, maintain the team’s website and communications, and develop promotional materials including written and visual content for events across various media channels. Engagement Programs and Events : Support student activities and events by coordinating logistics, liaising with stakeholders, and providing feedback for improvement. Represent the team at events, apply strong communication and organisational skills, and leverage experience or qualifications in marketing, communications, or related fields, with proficiency in digital tools, CRMs, and design software. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: Up to 26 weeks paid parental leave/paid primary care leave 17% superannuation contributions + 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family Career development opportunities – access to exclusive internal-only vacancies and our Study for Staff program On campus childcare options Affordable parking (from just $6.40 a day) Salary packaging options About You Degree qualifications in business, marketing, communications, or related field or an equivalent combination of experience; and / or education/training. Interpersonal skills, including the ability to communicate effectively, negotiate effective outcomes and work effectively as a member of a high performing team. A strong orientation to the provision of a high level of customer service over the phone and in person in a busy environment. Strong organisational skills and demonstrated ability to prioritise own workload, meet deadlines and work with a high level of accuracy and attention to detail and in accordance with policies and procedures. Demonstrated verbal and written communication skills and digital literacy skills including CRM’s, websites and social media platforms. Experience in the development of marketing and communications materials in line with brand guidelines, and experience using relevant software (e.g. InDesign and Vision6). High level of computer proficiency (competency at intermediate level at least) with software packages such as Microsoft Office (particularly Microsoft Excel and Word) and customer relationship management (CRM) packages. The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc. Work Rights? You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Questions? For more information about this opportunity, please contact Mrs Georgia Baker via For application inquiries, please reach out to the Talent Acquisition team at , stating the job reference number (below) in the subject line. Want to Apply? We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload: Resume A cover letter summarising how your background aligns with the 'About You' section Our strength as an institution lies in our diverse colleagues. We are dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We are committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who do not meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. Applications close on Monday, 15 December 2025 at 11.00pm AEST (R-59210). Please note that interviews have been tentatively scheduled for Tuesday, 6 January 2026. #LI-DNI #J-18808-Ljbffr