Client Advisor

ABOUT CANADA GOOSE Proudly made in Canada since 1957, Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger - one that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and build a community that believes in living bravely and coming together to support game-changing people. ROLE IN A NUTSHELL We’re on the lookout for experienced luxury lifestyle retailers to join the Canada Goose team in Sydney on a permanent, full‑time basis. This is your opportunity to be part of a brand with a legacy of over 60 years — where authenticity, quality, and innovation are part of everyday life. Bring your entrepreneurial spirit, love of the outdoors, and passion for people to one of the most iconic names in global fashion. WHAT YOU’LL BE DOING As a Brand Ambassador, you’ll play a key role in delivering an unforgettable customer experience. You’ll represent everything Canada Goose stands for — from quality product knowledge to exceptional service and operational excellence. DAY‑TO‑DAY RESPONSIBILITIES Drive store success by achieving sales targets and KPIs Deliver a premium customer journey with care, efficiency and brand pride Support store operations including transactions, stock handling, and store presentation Be a team player — communicate, collaborate and bring a positive energy every shift Embrace and reflect the Canada Goose brand values in all interactions ABOUT YOU You're passionate about people, love the outdoors, and thrive in a fast‑paced, premium retail environment. Fluent in English; Mandarin skills a plus Enthusiastic, energetic, and customer‑obsessed Flexible to work retail hours including weekends and evenings Strong organisational skills and attention to detail Retail experience in luxury or high‑end lifestyle brands preferred Skilled with POS systems and inventory processes Confident communicator with strong interpersonal skills Self‑motivated and adaptable, with a team‑first attitude Basic Microsoft Office skills (Word & Excel) Willing and able to attend training sessions JUST SOME PERKS WE OFFER A company built on Canadian roots and heritage, supported by an Australian retail icon Commission structure Product discounts Uniform Extensive training on culture, values, product & operations Recognise and be recognised by your peers with Canada Goose's rewards programs Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A rare opportunity to take a place in a team bringing a global luxury brand to the Australian market Access to Brand Collective business discounts, including up to 50% off at other global retail icons such as Reebok, Superdry, Replay and many more ABOUT BRAND COLLECTIVE Brand Collective is proud to partner with Canada Goose in Australia: an iconic lifestyle luxury brand. Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life READY TO MAKE AN IMPACT? Join us and be part of something bigger. Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early. #J-18808-Ljbffr