Customer Information Officer

vor 3 Wochen

Council of the City of Sydney, Österreich Careers at Council Vollzeit

Baulkham Hills, New South Wales • Full-time • $75k per annum Overview The Hills Shire Council is seeking a Customer & Information Officer to work cohesively as part of a multi-skilled team by directly delivering a range of Council services in a call centre and mail room environment through Council’s multi-channel Customer Service Centre, ensuring the organisation is supplied with documents, applications and electronic requests to council and legislative standards, in a timely manner. Responsibilities Resolve customer phone and online enquiries. Sort and distribute incoming correspondence (capture into corporate systems and metadata validation). Prepare outgoing mail for Australia Post and DX. Process customer transactions. What We Are Seeking In Our New Team Member High School Certificate 3+ Years in a similar role Benefits Competitive rates of pay at 75K per annum (excluding superannuation), paid weekly. Paid training to keep your skills up to date. Opportunity for bonus payments. Discounted membership to Waves Fitness & Aquatics Centre. Free on-site undercover parking. Active Social Club. Next Steps Please review the Position Description and apply via Council’s Careers Page by 5pm on 28 November 2025 . Applications will be processed upon receipt, so early submission is encouraged. People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments or assistance with submitting your application, please contact the HR team at . Offers of employment are subject to pre-employment checks: psychometric testing, reference checks, identity check, medical checks (including drug and alcohol screening), Working With Children checks (where applicable), and criminal history. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply. #J-18808-Ljbffr

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