HR Specialist

Company Description Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi. Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions. Building on this market-leading foundation, Lendi Group's vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024. Job Description About the role The HR Specialist (internally known as People Operations Specialist) collaborates closely with our People Operations team to provide expert HR advice to the business, oversee employee relations, contribute to remuneration and benefits initiatives, and enhance our company's work health and safety practices, all with the aim of fostering an exceptional employee experience and operational excellence throughout the organisation.What You Will Get To Be Part Of Take ownership of complex ER cases, including disciplinaries, performance management, grievances, and investigations, requiring minimal guidance, while advising leaders on fair and compliant employment practices. Enhance OHS/WHS capabilities by improving policies, developing training content, ensuring compliance, and bridging knowledge gaps by working with the right stakeholders. Drive annual remuneration benchmarking and performance review processes, to ensure fairness, pay parity, and market competitiveness. Build trusted relationships with leaders to provide pragmatic, risk-aware HR advice that balances commercial needs, compliance, and best practice. Lead and execute HR projects such as WGEA reporting, policy development, and system optimisation to drive efficiency and compliance. Support the optimisation and integration of people systems, ensuring seamless processes and data accuracy. Own HR tasks end-to-end, demonstrating initiative and ensuring successful execution. Qualifications Extensive experience managing complex ER/IR cases with minimal supervision. Proven ability to build credibility with business leaders and operate as a trusted HR partner. Strong knowledge of employment law in the APAC region and ability to apply it pragmatically. Understanding of OHS/WHS requirements, with a track record of ensuring compliance and problem-solving where knowledge gaps exist. Strong project management skills—ability to take ownership of HR initiatives and deliver results. Experience in fast-moving, complex organisations, particularly those in a growth or transformation phase. Data-driven mindset, with experience in remuneration reviews, HR reporting, and working with HRIS platforms. Comfortable working in a high-autonomy, fast-paced environment where adaptability is key. A proactive, solutions-focused mindset—able to identify and bridge knowledge gaps across any HR function, working with the right people to ensure strong outcomes. Additional Information Lendi Group teams operate across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good.We support our people in a variety of ways, and our Flex First policy is central to this commitment. Flex First provides our workforce with a balance of time and location flexibility, complemented by purposeful in-person connect days to foster collaboration, teamwork, and meaningful connection. A few of the benefits that our people rave about include: A vibrant, relaxed, yet professional culture Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work Generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers An additional week’s Loyalty Leave each year after reaching 3 years of service Wellness initiatives with a strong focus on psychological safety Social groups such as our industry-leading Women in Technology group. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you. Seniority level Entry level Employment type Full-time Job function Customer Service #J-18808-Ljbffr