Customer Solutions Advisor

vor 3 Wochen


Council of the City of Sydney, Österreich Vodafone Vollzeit

Customer Solutions Advisor - Part time North Ryde Join to apply for the Customer Solutions Advisor - Part time North Ryde role at Vodafone . At Vodafone, we do ‘retail’ a bit differently – we are about connecting people. The power of community and the buzz you get from helping people connect drives us to do good work. What You’ll Be Doing You’ll spend your time being a customer champion, discovering what our customers want and need, and helping them use technology in their daily lives. You’ll ensure customers receive the best value and advice. On Any Given Day, You Could Find Yourself In the front row seat to all the latest and greatest devices, accessories, and perks – including fabulous music events from our partners. Providing the best value solutions for customers to fit their lifestyle. Providing support for customers to troubleshoot any technical queries and helping them confidently use the Vodafone app to help themselves at home. Not a tech expert? Don’t worry. We will support you with all the training to level up your knowledge on our dynamic and ever evolving industry. Who Are We Looking For? You bring a spark of joy and enthusiasm to every customer interaction. You’re an excellent communicator, adaptable, and excited about technology – someone who is keen to learn and keep learning about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products will make you the perfect fit with our team. Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up extra shifts when it works for you. What Can We Offer? Competitive salary with great rewards. With every sale, you also have the opportunity to boost your earnings with incentives and bonuses. Never pay a phone bill again – We’ve got you covered with a SIM plan with unlimited calls, texts and data. We care about wellbeing and have lots of great ways to support you – a range of different leave benefits which includes volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave. In‑depth training on all the latest tech as well as on topics like leadership and coaching. Exciting opportunities to further your career into a leadership role or a head office position through our widely popular ‘Future you’ Intern and Work Experience programs. Plus, with every sale, you will boost your earnings thanks to our uncapped commission model. Application Process Our recruitment process is simple: submit your CV and you’ll be invited to complete a 15‑min assessment. If there is a connection, then you’ll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in‑store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us. Selection Criteria To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident. #J-18808-Ljbffr



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