Customer Solutions Advisor

Vor 3 Tagen

Council of the City of Sydney, Österreich Vodafone Vollzeit

Customer Solutions Advisor - Full time - Marrickville Vodafone Marrickville, New South Wales, Australia Overview At Vodafone, we connect people and bring community together through technology. As a Customer Solutions Advisor you will be a customer champion, helping customers discover and use our products and services. What You’ll Be Doing Discover customer needs and help them use Vodafone technology in daily life. Provide best‑value solutions and support for devices, accessories and services. Assist with troubleshooting technical queries and guide customers through the Vodafone app. Receive ongoing training to grow your knowledge of the telecommunications industry. On Any Given Day, You Could Find Yourself Front row seat to the latest devices, accessories and partner events. Providing value‑aligned solutions that fit customer lifestyles. Troubleshooting and empowering customers to use the Vodafone app confidently. Working in a supportive environment where you will level up through training. Who We’re Looking For You bring a spark of joy and enthusiasm to every interaction. You are an excellent communicator, adaptable, tech‑enthusiastic and keen to learn about the latest gadgets and trends. Your positive energy, attentiveness and genuine interest in our products make you a perfect fit for our team. To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident. What We Offer Competitive salary and performance incentives. Unlimited SIM plan with calls, texts and data. Extensive wellbeing benefits including volunteer leave, parental leave, gender affirmation leave and an additional 5 days of leave. In‑depth training on technology, leadership and coaching. Opportunities to progress to leadership or head‑office roles via our ‘Future You’ programs. Hours & Flexibility 38 hours over a minimum of 5 shifts per week, 7 days a week. Flexible scheduling and optional extra shifts are available. Benefits & Culture Enjoy flexibility, friendly teammates, great rewards and a focus on wellbeing. How to Apply Submit your CV and you’ll be invited to a 15‑min assessment. Successful candidates will have a phone chat with Talent Acquisition and an in‑store interview with the Store Manager. Seniority Level Entry level Employment Type Full‑time Job Function Other Industry Telecommunications #J-18808-Ljbffr

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