Contact Centre Performance

Contact Centre Performance and Capability Manager Add expected salary to your profile for insights Tripadeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best‑in‑class QA, WFM, reporting, change...

Contact Centre Performance and Capability Manager Location: Byron Bay/Varsity Lakes The Opportunity Tripadeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best-in-class QA, WFM, reporting, change...

Contact Centre Performance and Capability Manager TripADeal, Varsity Lakes, Queensland, Australia TripADeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best‑in‑class QA, WFM, reporting, change...

A dynamic travel company is seeking a Contact Centre Performance and Capability Manager to architect the future of their operations. This role involves designing and embedding best-in-class QA and capability frameworks, driving continuous improvement, and ensuring exceptional customer experiences. Located on the Gold Coast, this full-time position offers a...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

A leading telecommunications company in Melbourne is seeking a Business Delivery Training Lead to drive performance and operational excellence across Contact Centres. You will deliver impactful training and equip teams to provide outstanding customer service. The ideal candidate should possess a strong understanding of contact centre operations. This role...

Join to apply for the Contact Sales Centre Performance Leader role at The Travel Corporation Job Details Job Title: Team Leader Contact Centre Location: Bondi Junction, Sydney (Hybrid) Company: AAT Kings Group Salary: $80,000 per annum About the Company For over 100 years, AAT Kings has been bringing the wonders of Australia and New Zealand to life. From...

A community service organisation located in Gold Coast City is seeking a Contact Centre Operations Lead to oversee a specialized team within the National Contact Centre. This role involves driving performance metrics, leading recruitment efforts, and developing training programs to ensure exceptional customer service. The ideal candidate will have proven...

Contact Centre Consultant (JN - ) Southport, Gold Coast, Australia Salary: AUD32 - AUD33 per hour + Super About the Company Our client is a leading Australian-owned business in the strata management industry, with a trusted reputation and a network of 30 branches across the country. Backed by over 70 years of experience, they pride themselves on delivering...