Contact Centre Ops Lead

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Contact Centre Performance and Capability Manager Add expected salary to your profile for insights Tripadeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best‑in‑class QA, WFM, reporting, change...

Contact Centre Performance and Capability Manager Location: Byron Bay/Varsity Lakes The Opportunity Tripadeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best-in-class QA, WFM, reporting, change...

Contact Centre Performance and Capability Manager TripADeal, Varsity Lakes, Queensland, Australia TripADeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best‑in‑class QA, WFM, reporting, change...

A not-for-profit organisation in Gold Coast City seeks a Contact Centre Operations Lead to manage a specialized team. This role involves leading a high performing team, implementing training initiatives, and ensuring exceptional customer service delivery. The ideal candidate will have experience in team management and strong communication skills. The...

Contact Centre Consultant (JN - ) Southport, Gold Coast, Australia Salary: AUD32 - AUD33 per hour + Super About the Company Our client is a leading Australian-owned business in the strata management industry, with a trusted reputation and a network of 30 branches across the country. Backed by over 70 years of experience, they pride themselves on delivering...

A dynamic travel company is seeking a Contact Centre Performance and Capability Manager to architect the future of their operations. This role involves designing and embedding best-in-class QA and capability frameworks, driving continuous improvement, and ensuring exceptional customer experiences. Located on the Gold Coast, this full-time position offers a...

Contact Centre Consultant (JN - Location: Southport, Gold Coast, Australia Salary: AUD32 - AUD33 per hour + Super About the Company Our client is a leading Australian-owned business in the strata management industry, with a trusted reputation and a network of 30 branches across the country. Backed by over 70 years of experience, they pride themselves on...

A leading travel arrangements company seeks a Contact Centre Performance & Capability Manager to design and implement QA and capability frameworks. This onsite role based in Gold Coast involves optimizing performance, driving improvements, and collaborating with senior leadership to enhance customer experience. Ideal candidates will have a contact centre...