Service Desk Analyst
vor 3 Wochen
Serco is a place where you can grow. Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. Location Fiona Stanley Hospital, Murdoch, Perth, Western Australia Employment Details Duration: 2 Year Fixed Term Opportunity Shift schedule: 4 days on (3 days + 1 night), 4 days off. Full-time Seniority Level Entry level Job Function Information Technology Industry: IT Services and IT Consulting Benefits Supportive, collaborative ICT team environment Access to professional development and certification support Opportunities to make a real impact in public healthcare Employee wellbeing programs and inclusive culture Leadership that values trust, care, innovation, and pride About the Role As a Service Desk Analyst at Fiona Stanley Hospital, you’ll be part of a passionate ICT team dedicated to delivering a modern, technology-focused healthcare environment. You’ll help ensure the hospital’s systems run smoothly, respond to customer needs with care, and keep critical services operating around the clock. This role is all about supporting a first-class healthcare facility through great service, smart problem-solving, and genuine teamwork. Key Responsibilities Managing Incidents, Service Requests and Work Orders across calls, emails and online chat Providing initial technical triage and resolving issues at first contact where possible Updating and logging all interactions in the Incident Management System Engaging with internal stakeholders and supporting a seamless customer experience Undertaking problem management activities and identifying workarounds Contributing to process improvement and supporting enhancements to the BMC toolset Qualifications Experience in technical customer service or service desk environments (preferably a minimum of 1 year). Strong communication skills and a naturally customer-focused approach The ability to prioritise competing demands and stay calm under pressure Well-developed problem-solving and analytical skills An interest in continuous learning and staying current with ICT best practice Experience in healthcare or KPI-driven service environments (preferred) #J-18808-Ljbffr
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Healthcare IT Service Desk Analyst – Entry Level
vor 3 Wochen
City Of Melville, Österreich Serco VollzeitA leading technology services provider in Australia is seeking a Service Desk Analyst at Fiona Stanley Hospital. In this role, you'll support a modern healthcare environment, manage incidents and requests, and ensure smooth operation of critical systems. The ideal candidate has a strong customer service background and excellent communication skills, with an...
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Service Desk Analyst
vor 3 Wochen
Newcastle City Council, Österreich Randstad VollzeitKickstart Your Tech Career as a Service Desk Analyst! | Newcastle Are you passionate about ICT support and delivering exceptional customer service? We are seeking a motivated individual to join our clients team in Newcastle as a Service Desk Analyst! This is your chance to be the crucial first point of contact, resolving technical issues and connecting...
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Service Desk Analyst
vor 3 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitJoin to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work...
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Service Desk Analyst
vor 1 Woche
City of Melbourne, Österreich THOMAX VollzeitService Desk Analyst – Application Support Thomax is a rapidly growing developer of SaaS cloud‑based supply chain software, with our technology powering millions of parcel movements each year across a wide range of sectors and businesses. Our Sydney office is located in Pymble. We are actively seeking an experienced Service Desk Analyst – Application...
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Service Desk Analyst
vor 3 Wochen
City of Melbourne, Österreich Australian Wool Testing Authority VollzeitAustralian Wool Testing Authority – Kensington VIC We are seeking someone to hit the ground running who is immediately available, has several recent years’ experience as a Service Desk Analyst and had a broad exposure to various hardware and software technologies, in particularly M365. This is a 3-month fixed term role requiring the successful candidate...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich IPH Limited VollzeitIPH Limited currently have a full time, permanent opportunity for a Service Desk Analyst, to join our Australia New Zealand Information Technology team of experts. The Service Desk Analyst acts as the first point of contact for all application and hardware IT incidents, request and enquiries for internal staff. The scope of work includes answering help desk...
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Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Anglicare VollzeitService Desk Analyst page is loaded## Service Desk Analystlocations: Anglicare Hub Macquarie Parkposted on: Posted Todaytime left to apply: End Date: November 23, 2025 (9 days left to apply)job requisition id: JR5143**Transform lives, every single day**At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.We’re a...
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Service Desk Analyst
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitOverview Base pay range: A$55,000.00/yr - A$65,000.00/yr At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We are on a mission to...
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Service Desk Analyst
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitAt Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer...
