IT Support Analyst
vor 1 Tag
Company : Hastings Deering (Australia) Ltd About your Role Hastings Deering is currently recruiting for an IT Support Analyst (Level 2) to join our diverse team to provide quality IT Desktop Support to our valued internal customers. We havea permanent, full-time opportunity available, located in our Mackay branch. A key task of this role is to resolve more complex requests or assign to the appropriate resolver group, whilst ensuring the overall customer service experience is of a high standard. Reporting to theyou will : Monitor & prioritise the Service Desk ticketing system for tickets assigned to the queue, whilst responding quickly and effectively to requests received through the IT Service Desk and via escalations from management Provide desktop support and resolve our customer’s problems and provide remote troubleshooting support on desktop issues Document all reported incidents through ITIL practices Resolve issues for Level 2 Desktop Support and provide equipment and software support where it is part of the service desk remit e.g. mobile phones, tables, phone system, meeting rooms, printers About you You will have solid experience working in a customer orientated IT Support Analyst Level 2 role, along with exceptional stakeholder engagement and communication skills. You are solution focused, a self-starter with the ability to work unsupervised along with a high degree of initiative. You must have sound knowledge of MS Windows 10, Office 365, VPN, O365 Admin Console, Intune and Network Connectivity fundamentals. If you have also have Tertiary Qualifications in IT, along with exposure to MS Dynamics AX and Warehouse Management Systems (SCALE) your application will be highly regarded About the Benefits A rewarding career with diverse opportunities A competitive remuneration package Employee Assistance Program for employees and their families Discounts on private health, vehicles, travel and more A culture of inspiration, innovation, collaboration and execution Ongoing training & support to further your career Free on-site parking How to apply If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now. For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at u Like the ‘Hastings Deering’ Facebook page, or find us on LinkedIn. Current staff members are required to advise their line managers before applying for this role. #J-18808-Ljbffr
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Level 2 IT Support Analyst – Desktop
vor 1 Tag
Mackay Regional, Österreich Hastings Deering VollzeitA prominent IT services provider in Mackay is seeking an IT Support Analyst (Level 2) to deliver quality desktop support to internal customers. The ideal candidate will have strong experience in IT support, exceptional communication skills, and sound knowledge of MS Windows 10 and Office 365. This full-time role offers a competitive remuneration package and...
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IT Support Analyst: Desktop
vor 3 Wochen
Cairns Regional, Österreich Hastings Deering group VollzeitA major technology firm in Brisbane is seeking an experienced IT Support Analyst to provide quality IT Desktop support for customers. The ideal candidate will have a strong foundation in customer service and technical skills, including knowledge of MS Windows 10 and MS Office 365. This is a permanent position with opportunities for career growth and...
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IT Support Engineer
vor 3 Wochen
Mackay Regional, Österreich Frontrow Technology VollzeitPosition Summary The Senior Support Engineer holds a crucial role within our Managed Services team, providing second-level technical support and expertise to ensure the smooth operation and security of our clients' IT environments. As a key member of our business, this position involves resolving complex technical issues, supporting junior support staff, and...
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IT Support Technician
vor 2 Wochen
Mackay Regional, Österreich Geeks2U VollzeitAvailability Jobs may be available between 8am - 8pm everyday (weekends included) – you set your own schedule! Business Setup Must have an ABN and be operating as a business or sole trader. Equipment & Transport Must have your own tools, troubleshooting equipment, access to parts, and a reliable vehicle. About us Geeks2U has been helping solve tech...
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Strategy Analyst
vor 2 Wochen
Mackay Regional, Österreich Ai Jobs VollzeitStrategy Analyst (Remote) About the Role We are looking for analytical thinkers to assist in AI training projects that focus on business and strategic reasoning. You will evaluate AI-generated responses involving strategic planning, market positioning, and competitive analysis. Key Responsibilities Create strategic analysis prompts and evaluate AI responses....
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Global IT Support Specialist
Vor 3 Tagen
Mackay Regional, Österreich atlanta events & corporate travel consultants VollzeitA leading travel management company is seeking an IT Support Specialist in Mackay, Queensland. The role involves providing IT support, resolving issues, and maintaining systems. Ideal candidates will be fluent in Italian and English, possess strong communication skills, and have experience in IT Support. This position offers opportunities for personal and...
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On-Site Mining Finance Analyst: Budgets
vor 1 Tag
Mackay Regional, Österreich Cimic VollzeitA leading mining contractor is seeking a Finance Analyst to join their team on-site at Lake Vermont, South Australia. This role involves financial accountability and support, including responsibilities for end-of-month processes, budgeting, and mentoring direct reports. Candidates should have a tertiary qualification in accounting and at least 3 years of...
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Onsite IT Field Engineer
vor 3 Wochen
Mackay Regional, Österreich EHW Technology VollzeitAn IT specialist firm in Mackay is looking for a motivated technician to provide onsite sales, repairs, and troubleshooting support. The ideal candidate has IT experience and strong communication skills, with a preference for those with 3 years of experience, although less experienced candidates are encouraged to apply. This full-time role offers a salary of...
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Senior IT Support Engineer
vor 3 Wochen
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Finance Analyst
vor 1 Tag
Mackay Regional, Österreich PageUp Results VollzeitFinance Analyst Job ID: Job Type: Maximum Term > 12 months Location: Australia - Dysart QLD, Australia - Glendambo, Australia - Mackay Categories: Accounting / Tax / Treasury Commercial / Project Finance / Bid Work Applications close: 24 Dec 2025 Make your mark Every day all around the world Thiess supports and celebrates our people. We recognise talent and...