Service & Warranty Manager
vor 2 Wochen
Love Where You WorkWe’re seeking a customer-focused, detail-driven Service & Warranty Manager to lead our Service & Warranty team. Drawing on your trade background and strong customer focus, you will oversee all service and warranty works, ensuring performance, quality, and best-practice standards are consistently maintained. Reporting to the Service & Warranty Team Leader, your responsibilities will include: Oversee daily operations of the Service & Warranty team Lead weekly workflow meetings with scheduler and team leader to track progress and drive job closures Plan and review scheduler workloads to ensure alignment with targets Coach, mentor, and support team members Motivate the team to achieve customer service objectives Coordinate all works required within the service and warranty period Develop and maintain a reliable trades base Continuously review and improve building practices and procedures Ensure compliance with cost-management requirements Foster a positive, customer-focused, team-oriented culture Follow up with suppliers to ensure customer appointments are scheduled Provide support to the Construction Team as needed or directed by the State Building Manager Metricon will offer you: Join a leadership team that genuinely values you and fosters a culture where you truly matter Access ongoing learning, development, and upskilling opportunities to fuel your growth Benefit from dedicated mentoring, clear pathways for career progression, and competitive salary package Enjoy generous housing discounts on our award-winning homes Receive 24/7 support through our LifeWorks confidential program, including coaching for success and guidance through personal or work challenges Unlock exclusive perks with building, supplier, trade, and major retail discounts through our premium rewards platform The successful candidate will have: A trade background in the construction industry is essential Working knowledge of the residential home volume building industry is highly desirable 2+ years experience in a customer service/contact role with exceptional customer service Strong knowledge of standards and tolerances Experience working in a time critical environment Working knowledge of Australian Building Codes and regulations The ability to read and understand plans and contracts is an advantage Highly organised – ability to multi-task and deal with variety of activities. If you feel you can have an impact and contribute to this iconic Australian business, demonstrating how you have the skills and attributes above, please apply with your Cover Letter and Resume now.This role requires a national police check and medical check to be undertaken to the successful applicant. #J-18808-Ljbffr
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Snr Service
vor 1 Tag
Gold Coast City, Österreich Metricon VollzeitSnr Service & Warranty Site Manager - Metricon Homes Qld. Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focused and experienced Senior Service and...
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Customer Engagement Campaign Manager- AMP Bank GO
vor 2 Wochen
Council of the City of Sydney, Österreich AMP VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Council of the City of Sydney, Österreich Amp VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Snr Service
Vor 5 Tagen
Gold Coast City, Österreich at VollzeitMetricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focused and experienced Senior Service and Warranty Site Manager to join our Queensland Building team....
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Senior Service
Vor 5 Tagen
Gold Coast City, Österreich at VollzeitA leading home builder is seeking a Senior Service and Warranty Site Manager in Gold Coast. This role involves ensuring customer satisfaction by promptly responding to inquiries, conducting inspections, and providing guidance on product usage. The ideal candidate will have a trade background in construction, experience in customer service, and relevant...
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Senior Service
vor 1 Tag
Gold Coast City, Österreich Metricon VollzeitA leading home builder in Gold Coast is seeking a Senior Service and Warranty Site Manager to join their Queensland team. The ideal candidate will be customer-focused and possess strong construction industry knowledge. Responsibilities include conducting inspections, resolving customer issues, and ensuring proper product usage. Benefits include a salary,...
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Warranty Advisor
Vor 5 Tagen
Gold Coast City, Österreich at VollzeitCaravan HQ is a proudly family‑owned business and one of Australia’s leading caravan retailers, representing premium brands and supporting customers nationwide. From sales to after‑care, we’re committed to delivering exceptional service and helping our customers enjoy their caravanning adventures with confidence. As we continue to grow, we’re...
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Gold Coast City, Österreich AVID Property Group VollzeitA well-regarded property development company based in Gold Coast seeks a Warranty and Construction Support Administrator. The successful candidate will manage warranty cases, provide administration support, and ensure high customer service standards. Applicants should have at least 5 years of experience in administration within the construction or real...
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Construction Warranty Admin
vor 3 Wochen
Gold Coast City, Österreich at VollzeitA leading property developer is seeking a Warranty and Construction Support Administrator in Gold Coast. This role involves managing warranty cases and providing admin support to the housing team. Ideal candidates will have strong administration skills, a minimum of 5 years of experience in customer service within construction, and excellent communication...
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Warranty Clerk
vor 2 Wochen
Gold Coast City, Österreich Peter Warren Automotive VollzeitEnjoy exclusive staff discounts on lifestyle and automotive products Join one of the largest automotive dealership networks in Australia Plenty of support, training and growth opportunities available We are now looking for a Warranty Clerk to join the Warranty Hub based in Southport . What the role entails: Compile and complete automotive warranty claims...
