Senior Operational Risk Manager – Line 1 Risk

Job Description As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Get To Know Us SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. Why You Will Love It Here Flexibility : Hybrid Work Model Your Future : Income Protection Insurance Work/Life Balance : Flexible Time Off Your Wellbeing : Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity Extra Perks : Discounts on fitness clubs, travel and more What You Will Get To Do The Senior Operational Risk Manager for Line 1 Risk role is responsible for owning and strengthening risk and control management within the first line of defence. The position focuses on embedding effective controls, managing incidents, supporting audit readiness, and overseeing business continuity planning to ensure operational resilience. Working closely with the business, the role drives proactive risk mitigation, regulatory compliance, and continuous improvement across day-to-day operations. Assist in maintaining and enhancing the Line 1 risk and control framework across all operational areas, including conducting risk assessments, designing and implementing controls aligned to risk appetite, and supporting the development of KRIs. Lead and coordinate control testing (design and operating effectiveness), process reviews, and assurance activities, monitoring control performance and recommending enhancements where required. Partner with the business to develop, track, and oversee remediation and action plans to address control gaps and prevent recurrence of issues. Lead Line 1 audit readiness activities, acting as the primary contact for internal and external audits, coordinating evidence, managing timelines, and supporting the timely closure of audit findings. Maintain awareness of relevant regulatory and risk management standards impacting transfer agency and operational services. Oversee end-to-end operational risk incident management, including logging, investigation, root cause analysis, documentation, and reporting in line with internal and regulatory requirements. Analyse incident trends and emerging risks, and work with stakeholders to implement corrective and preventative actions. Support business continuity and operational resilience activities, including BIAs, BCP reviews, framework alignment to ISO 22301 and COSO, and coordination of annual testing with Line 2 Risk and Compliance. Collaborate closely with Group Risk, Compliance, Legal, and Operational leaders to align risk strategies and embed controls into day‑to‑day operations. Facilitate risk and control workshops and contribute to training initiatives that strengthen risk awareness and first‑line accountability. Develop and maintain risk registers, dashboards, and management reporting on control effectiveness, incidents, and audit outcomes for senior leadership and governance forums. Promote a culture of continuous improvement by leveraging insights from incidents, audits, and risk data to drive stronger control and resilience outcomes. What You Will Bring Strong understanding of risk and control frameworks, including RCSA methodologies, control design and testing, and the development and use of Key Risk Indicators (KRIs). Demonstrated experience in audit readiness, coordination, documentation, and regulatory and management reporting. Sound knowledge of Transfer Agency and Fund Accounting operations, Fund Services, or broader financial services operating models. Good understanding of financial services regulatory requirements, including those issued by APRA and ASIC. Proven ability to perform root cause analysis, identify control weaknesses, and implement effective corrective action plans. Strong interpersonal and communication skills, with experience working across senior leadership, external auditors, and cross‑functional teams. Experience in data analysis and risk reporting, with advanced Excel capabilities and exposure to Power BI highly desirable. Ability to collaborate with compliance, audit, and operational teams, fostering a risk‑aware culture while balancing regulatory compliance and service excellence. Strong stakeholder management, communication, and problem‑solving skills to manage complex escalations and drive continuous improvement. 7+ years’ experience in risk control management and audit preparation within a financial services environment, with a proven track record in implementing control frameworks and managing end‑to‑end audit lifecycles. Experience within transfer agency, fund accounting, fund services, or asset management is preferred, along with a solid foundation in financial services risk management and regulatory compliance. We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. #J-18808-Ljbffr