Administrative Officer

The Parkville Youth Mental Health and Wellbeing Service (PYMHWS) provides dedicated mental health care to young people aged 12‑25 in Melbourne’s north and west, along with their families, carers, supporters and kin. Operating at sites across Melbourne’s north and west PYMHWS is Victoria’s first standalone public mental health service built exclusively around young people’s needs. This means every decision – from the front desk to the boardroom – centres on what young people need. Working in partnership with Orygen, PYMHWS combines world‑leading research, clinical excellence and dedicated governance to deliver seamless, person‑centred care. Permanent Ongoing | Full‑Time 1.0 EFT. Location: Parkville. About the Role The Administration Officer will provide general administration, reception, switchboard and medical records services at the Continuing Care Team campuses. The role supports both the Continuing Care Team and the Hospital post Suicide Engagement service (HOPE). Our service is made up of compassionate, curious and committed people, and we are looking for an experienced administrator to liaise with clinical, medical and ancillary staff, hospital departments, patients and their significant others, and the general public. What You’ll Do Communicate effectively with staff, patients and the public. Provide medical record support including compiling files, scanning and updating electronic records in accordance with organisational guidelines, policies and procedures. Collaborate effectively within a multidisciplinary team to foster a culture of caring, teamwork and continuous service improvement. About You An administration officer experienced in reception and health administration. Familiarity with health systems including EPIC, IPM and CMI. Relevant experience and qualifications (see position description for details). Excellent communication, organisation and leadership skills. Motivated by youth‑focused, inclusive and recovery‑oriented care. Why Join PYMHWS? Be part of building a legacy for youth mental health in Victoria. Work alongside passionate, visionary leaders in a values‑led organisation. Salary packaging options, up to $11,600 tax‑free earnings. Monthly ADOs (accrued days off). Flexible working arrangements including remote work options where possible. Employee wellbeing focused, access to EAP. Flexible, inclusive and supportive workplace culture. Opportunities for professional growth and development. Employer Information Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications. Contact & Application For a confidential discussion, contact Ann Pratt or Tina Younan on . Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date. Please APPLY NOW. To view the full position description, please visit our careers page - PYMHWS.org.au All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement. #J-18808-Ljbffr