SalesForce NZC Consultants

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SalesForce NZC Consultants (Mid - Senior Level)

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locations

Adelaide, Australia

Brisbane, Australia

Sydney, Australia

time type

Full time

posted on

Posted Yesterday

job requisition id

R00022847

As a

Salesforce Consultant

with a focus on

Net Zero Cloud

you will work closely with the Net Zero Lead. The projects you will be involved in are from a variety of industries in leveraging Net Zero Cloud to measure and manage carbon footprints, monitor water and waste impact, streamline sustainability performance reporting, and support the progress of decarbonisation plans.Your expertise in Salesforce and data management will be critical to providing strategic technical guidance to help clients leverage data and technology to achieve their sustainability goals. Additionally, your knowledge in carbon accounting and sustainability reporting frameworks will enable you to understand client data requirements to design, implement, and test solutions that are robust, defensible, auditable, and align to national and international standards.You may occasionally be assigned to Salesforce projects unrelated to Net Zero Cloud, as demand dictates.Roles & responsibilities:

ConsultingManage the timely delivery of projects through developing project plans and monitoring progress against themEffectively communicate status updates to the stakeholders regarding progressMeet with clients and get an understanding of their existing energy and emissions management processesDetermine and document client requirements for new sustainability management solutionsProvide guidance to clients on sustainability data management best practicesContribute to the design of sustainability management solutions, including the design of best practice ingestion, calculation, analysis, and reporting capabilities.Interface with senior management, business, and technology teams to drive the adoption of reporting and planning in the solutions that we have implementedDemonstrate high understanding of potential functional design issues by suggesting alternatives and providing recommendationsTechnical/Configuration/Client

SupportConduct data workshops with clients to understand sustainability data sources, such as emissions, energy, water, waste, procurement, and any other additional activity data, to be managed in Net Zero Cloud.Design and configure Salesforce Net Zero Cloud and other supporting Salesforce technologies, i.e. Sales/Service Cloud, Experience Cloud, where required to meet client requirements. Includes the configuration of the Net Zero Cloud data model, calculations, and automations.Design and configure CRM Analytics / Tableau dataflows, recipes, reports, and dashboards to meet client analytics requirements.Perform data migrations of high-volume data sets, including collecting, transforming, load, and validation of client data, as part of Net Zero Cloud implementations and ongoing services.Assist clients in gathering, transforming, and migrating sustainability data.Respond to client support questions and requests via phone and email in relation to solutions that have been implementedBusiness

Development/Leadership/StrategyAssist with the development and delivery of proposals, demonstrations, and presentations for new client opportunitiesBuild relationships within existing clients and use your understanding of their business to identify further opportunities for consultingContribute to the team's process improvements initiatives and strategyPromote and encourage innovation within the teamBe involved in the ongoing development of the strategy for the business including the identification of current and emerging trends, potential new service offeringsKeeping up to date with SF NZC releasesRisk & ComplianceComply with relevant firm and industry legislation and incorporate into practices and processes as relevantReport all identified risks, breachesComply with relevant WH&S legislation, adhering to reasonable instructions, work procedures and practices to maintain the health and safety of the teamReport all workplace hazards and incidentsKey performance indicators:

Agreed upon through the performance measurement process with the Consulting DirectorSpecial conditions:

Ordinary full-time hours: 37.5 hours per week between 8am – 6pmOn occasion some out of hours work may be requiredSelection criteria:

Skills/Knowledge/ExperienceExcellent written and verbal communication skills with strong interpersonal skills and problem-solving skillsExtremely organised and detail orientedAbility to engage and manage internal client expectationsManage competing deadlines, multiple projects simultaneously and conflicting prioritiesAbility to learn, grasp, and apply new conceptsStrongly passionate about working in sustainability and climate changeKnowledge of carbon accounting and the GHG Protocol is highly desirableUnderstanding of sustainability reporting frameworks including NGERS, GRI, TCFD, SBTi is highly desirableHighly proficient in Excel to perform calculations, data transformations and migrationsStrong knowledge of the Salesforce platform, including security models, automations, data models, reports and dashboardsExperience in ERP implementations, specifically Finance-based modules, is highly desirable.Experience using Salesforce data ingestion tools such as dataloader.io and Salesforce Inspector for high-volume data loads.Salesforce

Administrator/Advanced

Administrator Certifications.Highly Desirable Experience - Salesforce Net Zero Cloud, Tableau/CRM Analytics, Omnistudio, and Experience Cloud implementations.Highly Desirable Certifications – Net Zero Cloud Accreditation, Tableau CRM & Einstein Analytics, Experience Cloud Consultant, Data Cloud Consultant, Architect Certifications

(Application/System/Data

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