Software Trainer
vor 1 Woche
Software Trainer & Customer Support Specialist We’re seeking a skilled, enthusiastic and energetic professional to join our small but busy team to help us deliver first-rate software/technical training and customer support for funding organisations and their applicants. This position offers a rare opportunity to extend your career in a dynamic and successful social enterprise. Join a market-leading SaaS product at the top of its class that helps grantmakers distribute billions of dollars’ worth of funding each year across Australia, New Zealand and the UK. You can have it all Make a positive impact through stimulating work in great conditions. The role will include software/technical training (via webinar and occasionally face-to-face) to users of SmartyGrants (our grantmaking administration software), development of online courses and training materials, phone and email-based customer support and administration tasks as required. Your tasks will vary day-to-day but everything we do is focused on making life easy for SmartyGrants users and keeping them up to date. You’ll get the opportunity to work in an ethical company with all the excitement and agility of a start-up without the headaches. We’re built on solid foundations, we’re sustainable and successful – but we’ve only just begun. We’re not interested in just keeping things ticking along. We’re builders and we’re on a mission. Join the team that provides Australia's best-loved grants administration system. Generous conditions of employment, a 4-day week (pay for 5) plus 12% superannuation. A new opportunity leading into 2026 with an innovative social enterprise Experience in software/technical training (or educating or teaching) in a volunteer, professional and/or educational setting. Experience in software/technical support and/or customer service in a volunteer and/or professional setting. A demonstrated ability to articulate to, engage with and educate users and trainees of all ages, backgrounds and levels of technical skill. Excellent written and verbal communication skills. A passion for delivering exceptional customer service (we want someone who likes talking to people, answering questions and helping people in a friendly and professional manner). Great listening skills and an ability to problem solve. An ability to operate independently with little direction to deliver quality work. Excellent literacy skills (we want someone who can keep documentation clear and up to date). An exceptional track record for reliability and adaptability. Experience with Microsoft Office 365 (Outlook, Word, PowerPoint, Excel etc.). An ability to collaborate and work confidently in a supportive team environment. Exceptional organisation and time management skills. An ability to think flexibly and manage competing priorities/multiple tasks with ease. A belief in and commitment to our Manifesto. Applications will only be accepted through our online application form (applications received by other means will not be considered). Apply at: Applications close: 11:59PM on Sunday 30th November 2025 Seniority level Entry level Employment type Full-time Job function Human Resources Industries Non-profit Organizations Referrals increase your chances of interviewing at SmartyGrants - an enterprise of Our Community by 2x #J-18808-Ljbffr
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Software Trainer
vor 12 Stunden
City of Melbourne, Österreich Point of Rental Software VollzeitOverview As a Software Trainer / Consultant at Point of Rental Software, you will play a key role in ensuring our customers are confident, capable, and successful in using our products. Reporting to the CEX Director, this position is central to our Australasian operations and is ideal for a proactive professional who loves helping people, solving problems,...
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Software Trainer
vor 1 Woche
City of Melbourne, Österreich SmartyGrants - an enterprise of Our Community VollzeitA dynamic social enterprise in Victoria is seeking a Software Trainer & Customer Support Specialist to deliver training and provide excellent customer support for their grantmaking software. The ideal candidate will have strong communication skills and experience in technical training. This role offers a 4-day work week and contributes to a significant...
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City of Melbourne, Österreich Lucid Software VollzeitJoin to apply for the Implementation Project Lead & Trainer, APAC role at Lucid Software . Lucid Software is a leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We partner with leaders such as...
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vor 9 Stunden
City of Melbourne, Österreich Lucid Software VollzeitA leading visual collaboration company is seeking an Implementation Project Lead & Trainer in Melbourne. This role involves providing onboarding experiences, developing relationships with customers, and driving user adoption of products. Candidates should have a Bachelor's degree and 3-5 years of relevant experience in SaaS and project management. Strong...
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vor 2 Wochen
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