Office Administrator

Department of Education Victoria – Monash VIC 2d ago , from Department of Education & Training Victoria Monash Special Developmental School is a government school located in the North Eastern Victorian Region in the City of Monash. Monash SDS provides an educational program for children with a moderate to profound intellectual disability and multiple disabilities including autism spectrum disorder from the age of 2.8 to 18 years old. Currently student enrolments numbers are around 155. It has been on the current site for 11 years in a well‑resourced purpose‑built facility. In addition to the general classrooms the school also features specialist areas, outdoor learning environments, a multi‑purpose gym, a hydrotherapy complex, a bike path and specialised indoor and outdoor sensory areas. Monash SDS is gold accredited in School Wide Positive Behaviour Support (SWPBS), AMAZE accredited and e‑Smart accredited. Students across the school at Monash SDS are taught using the Victorian Curriculum. Curriculum‑based individual learning plans are developed for each student and are taught using a variety of high‑impact teaching strategies and specialised curriculum supports including the STAR (Strategies for Teaching Based on Autism Research) and Links Program. The STAR and Links Program is research and evidence based and uses the principles of Applied Behaviour Analysis. It provides a framework and the necessary tools to teach the Victorian Curriculum through the implementation of Discrete Trial Training (DT), Pivotal Response Training (PRT) and Functional Routines instruction. A school‑wide Structured Teaching Framework provides every student with a highly visually based structured environment that promotes an understanding of schedules, activities and expectations. Our school's philosophy is reflected in its programs and based on the belief of Enriching Individual Potential. To do this, we require a committed principal, who is able to see the special characteristics of all our students and will strive to ensure each individual feels safe, is confident and valued as a person. Selection Criteria SC1: Demonstrated high‑level communication and interpersonal skills, with the ability to provide a warm, professional and inclusive front‑office experience. Demonstrated capacity to build positive relationships with students, families, staff and visitors, and to handle sensitive information and challenging interactions with professionalism and confidentiality. SC2: Demonstrated strong organisational and administrative skills, including the capacity to manage multiple tasks, prioritise effectively, and meet deadlines in a busy school environment. Experience maintaining accurate records and following administrative processes in line with DET policy. SC3: Demonstrated ability to use ICT systems to support administrative functions. Experience with or ability to quickly learn school‑based systems such as CASES21, Compass, Microsoft Office Suite and general office technologies. Demonstrated accuracy in data entry and digital record‑keeping. SC4: Demonstrated capacity to work collaboratively as part of a professional team, maintain calm under pressure, and support the smooth daily operations of the school office, including supporting students during transitions. SC5: Demonstrated commitment to the values, culture and community of Monash SDS, including an understanding of the importance of the front office as the 'vibrant heart' of our school. Shows genuine commitment to supporting students with disabilities, engaging warmly with families, and upholding the school's values, DET policies, and the highest standards of conduct. Role Role Context Monash SDS is a dynamic and community‑focused school where every team member contributes to creating a warm, supportive, and highly professional environment for students, families, and staff. The Office Administrator is a key member of our administration team and works at the front office – the vibrant heart of our school. This role requires a welcoming presence, strong organisational skills, and the ability to manage competing demands while upholding Department of Education (DET) policies and procedures. Role Purpose The Office Administrator provides high‑quality administrative, reception, and clerical support to ensure the smooth and efficient operation of the school office. The role is the first point of contact for families, visitors, contractors and external agencies, and represents the school with professionalism, warmth, and respect at all times. This role also includes supporting students in practical ways – including escorting students to and from classrooms, assisting with transitions, and contributing to a safe and calm environment. Responsibilities Administration & Reception Provide a professional, welcoming, and inclusive front‑of‑house service to students, families, staff and visitors. Manage incoming enquiries via phone, email and in person, ensuring timely and accurate responses. Maintain confidentiality and uphold DET policies, including privacy, records management, and professional conduct. Coordinate student attendance records, enrolment paperwork and data entry into school systems (e.g., CASES21, Compass). Student Support Responsibilities Escort students to and from classrooms, specialist programs, buses and supervised areas as needed. Assist students calmly and respectfully during transitions throughout the school day. Respond to student needs in the front office with sensitivity, professionalism and care. Support staff in maintaining a safe and organised environment for all students. Operational Support Assist with general office operations, including filing, photocopying, mail distribution, and maintaining office supplies. Support first aid requirements as needed (training provided). Assist with booking meetings, arranging appointments, and managing school calendars. Assist with school‑wide communication and preparation for programs and activities. Event & Catering Support Support the organisation and coordination of school events including graduations, assemblies, parent events and community activities. Assist with catering planning and preparation for events as required. Maintain supplies and liaise with external providers where appropriate. Records Management Maintain accurate records, documents, and databases. Support compliance processes including student files, medical plans, emergency management procedures and visitor sign‑ins. School Culture & Community Engagement Model the school values and contribute positively to the culture of Monash SDS. Be a key part of the 'vibrant heart' of the school – fostering warm relationships, supporting students with sensitivity, and contributing to a calm and organised front office environment. Work collaboratively with the leadership team, teachers, ES staff and allied health professionals. Who May Apply Individuals with the aptitude, experience and/or qualifications to fulfil the specific requirements of the position. Diversity and Inclusion The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms – culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines). Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via*******@education.vic.gov.au Applicants seeking part‑time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case‑by‑case basis and will be subject to the operational requirements of the school. Child Safe Standards Victorian government schools are child safe environments. Our schools actively promote the safety and well‑being of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at: DE Values The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at: Other Information This position is full‑time – 38 hours per week distributed over 5 days. Hours of work are 8:00am to 4:00pm. This position is advertised as ES1-2 Step 5 Please refer to our school website for further information about our school Please ensure that your application includes: a resume including relevant experience as well as personal details (name, address and contact numbers) a section addressing the selection criteria and the requirements for application under the Who May Apply section names and contact numbers of two referees who are able to attest to the claims made in your application Please call the school on 7*** if you require any further information Please note interviews will take place week starting 19th January 2026. Conditions of Employment All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements. Appointment of successful applicants will be made subject to a satisfactory pre‑employment conditions check. A probationary period may apply during the first year of employment and induction and support programs provided. Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at #J-18808-Ljbffr