Hybrid Customer Service Specialist — Escalations

A leading financial technology company is seeking an Escalations Team Member to manage complex customer complaints in Australia. The role requires a minimum of 2 years of customer service experience, focusing on building relationships and trust. Responsibilities include investigating escalated issues and ensuring effective resolution. This position offers...

Escalations & Resolutions Specialist page is loaded## Escalations & Resolutions Specialistlocations: Melbourne Central Towers - Level 19: Adelaide - Level 23: Brisbane - Level 17 PP: Gosford - Henry Parry Drive: Chatswood - Level 11time type: Full timeposted on: Posted 3 Days Agojob requisition id: R8042As an Escalations and Resolutions Team Member, you will...

A leading NDIS support provider is seeking an Escalations and Resolutions Specialist to join their national team in Hobart. This hybrid role involves resolving complex customer issues and delivering outstanding service. Candidates should have strong problem-solving skills, a collaborative mindset, and a passion for improving the lives of people with...

A prominent technology platform seeks a Program Specialist in Sydney to manage high-priority escalations, ensuring swift and empathetic resolution. The ideal candidate has extensive experience in customer support and escalation management, coupled with excellent communication skills for crafting executive-level messaging. Responsibilities include analyzing...

A leading financial service provider is seeking a Customer Service Escalations Advocate in Melbourne. The role involves investigating and resolving escalated customer complaints while promoting financial wellness. The ideal candidate brings a minimum of 2 years in customer service, excellent communication skills, and a strong ability to build relationships....

A leading technology firm in Melbourne is seeking a Program Manager for Customer Escalations and PMO. You will lead customer onboarding and implementation projects, advocate for customer needs, and collaborate across teams for optimal service delivery. Ideal candidates possess strong problem-solving skills and experience in project management. This hybrid...

Customer Service Escalations Advocate Join to apply for the Customer Service Escalations Advocate role at Afterpay . Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the...

About The Role As a Safety Investigations Specialist, you will take ownership of requests and solve customer tickets across all our critical and advanced lines of business through different modalities (phone, chat, message), challenging yourself to solve the most complicated and interesting problems our users face. You will present your insights to...

Join our APAC regional team as a Customer Service Technical Specialist. You will be the first point of contact of our customers across Asia Pacific, addressing customer inquiries and offering solutions for basic technical issues, ensuring an exceptional cusotomer service experience. This role is essential in initiating the support process and ensuring...

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...