Shopping Centre Concierge and Business Support

What this job involves The Shopping Centre Concierge and Business Support is the face and voice of Bunbury Forum, dealing with customers, contractors, retailers and staff members. Our ideal candidate will be a people person who can multi task, be calm in the face of conflicting priorities and enjoys a varied work load. Duties include: Ensure Reception Switchboard is manned at all times and calls answered promptly with a high level of customer service demonstrated at all times. General administrative duties as specified by the Centre Management team. Maintain and update all Shopping Centre registers – Tenant Phone List, Tenant After Hours Contact List, Tenant Insurance, Contractor Insurance, Contractors List, Lease Registers, Key Register and Asset Register, Public Liability Register and any other specified by the Centre Manager. Attend to general customer and tenant enquiries Be responsible for ensuring all contractors attending site are inducted and signed in, and making sure they return all site keys at the end of each day. Liaise with the Operations Manager and Security Company to arrange all after hours security jobs on site for tenants or contractors when required. Maintain and monitor petty cash and reconcile funds when required. Qualifications Interested? An ideal candidate would need to have the following qualifications : The Shopping Centre Concierge and Business Support role is part time Mon to Wed 8.30 - 5pm. You’ll have some experience working either in a hospitality or customer service delivery role & you’ll bring your strong “Customer Service A-Game” to JLL. You will be willing to learn and have a “can do” attitude in your approach to take on responsibilities. You will be well-presented and well-spoken, and easily build a good rapport with stakeholders of all levels. Good telephone manner and high personal presentation. Calm person who can manage challenging customer interactions, whilst remaining calm and professional. Intermediate computer skills, including working knowledge in MS Outlook, Word and Excel. Engaged team member who is eager to learn and grow. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you… Equal Opportunity & Diversity As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may email us at Please direct any other general recruiting inquiries to our Contact Us page. Apply today, quoting job reference number MPREQ Location On-site – East Bunbury, WA #J-18808-Ljbffr