ITSM Leader: Drive Problem

A leading telecommunications company in Australia is seeking an ITSM Practice Lead for Problem and Knowledge Management. You will lead a team to enhance service operations, drive improvements across processes, and support organizational goals. Applicants should have at least 5 years of experience in incident management, strong stakeholder expertise, and an...

A leading telecommunications company seeks an ITSM Practice Lead for Problem & Knowledge Management to lead a team in improving business services through measurable results. The ideal candidate will bring over 5 years of experience in Incident and Problem Management and hold ITIL certification. This role offers competitive pay, flexible working arrangements,...

A leading telecommunications company in Australia seeks an ITSM Practice Lead to lead a team focused on problem and knowledge management. Responsibilities include managing resources, improving service operations, and reporting performance to senior leadership. Ideal candidates will have a strong background in service management, at least 5 years of problem...

ITSM Practice Lead - Problem & Knowledge Management Join to apply for the ITSM Practice Lead - Problem & Knowledge Management role at Optus Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. As a Practice Lead, Problem and Knowledge...

Select how often (in days) to receive an alert: ITSM Practice Lead - Problem & Knowledge Management Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. As a Practice Lead, Problem and Knowledge Management, you will lead a team of Problem and...

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. As a Practice Lead, Problem and Knowledge Management, you will lead a team of Problem and Knowledge Managers to deliver continuous business service improvement through measurable results. What...

An established recruitment agency is seeking a Lead ITSM Specialist for a 12-month contract to support the implementation of a new Enterprise Service Management platform. The role involves designing and embedding incident, problem, and request management processes while collaborating with teams to enhance service reliability. Ideal candidates will have...

Lead ITSM Specialist (12-Month Contract) We're seeking an experienced Lead ITSM Specialist for a 12 month contract to support the implementation of a new Enterprise Service Management (ESM) platform. In this project-focused role, you'll design and embed incident, problem, and request management processes that support both IT and business operations. Hybrid...

ITSM Implementation Project This Victorian government client is seeking a proactive and detail-oriented Lead ITSM Specialist to support the successful implementation of a new Enterprise Service Management system. Key activities Evaluate, design, execute, measure, monitor and control ITSM processes Embed scalable, future‑ready service management processes...

A leading telecommunications company in Sydney is seeking a Practice Lead, Problem and Knowledge Management to lead a team focused on continuous service improvement. Responsibilities include managing resources, driving service management processes, and reporting on performance. The ideal candidate will have strong service management knowledge, ITIL...