Client Manager
vor 2 Wochen
Client Manager | HIAIS HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA). The Client Manager is responsible for providing best‑in‑class service for a key portfolio of HIAIS clients and will work closely with their team members to implement strategies that focus on growth and retention of the portfolio. Responsibilities Lead a diverse portfolio of clients, focusing on providing best‑in‑class, expert advice as a specialist in residential construction. Build strong relationships with clients, as well as internal and external stakeholders, to enhance the client experience. Identify development opportunities for the designated portfolio and design appropriate servicing solutions, including additional insurance products and risk management strategies to support and protect clients’ businesses. Manage and oversee insurance reviews, liaising with appropriate stakeholders as required to obtain best possible outcomes for clients and their business requirements. Develop new and profitable business within the respective HIAIS state/territory. Contribute to the strategic direction of the HIAIS business nationally. Skills and Experience That Will Lead to Success This opportunity would suit someone with a solid foundation and knowledge in general insurance, with a passion for servicing clients. In this role you will be provided with support to continue to grow your understanding of construction insurance and other essential products necessary for residential construction clients. To Be Successful You Will Have Proven ability to build and maintain strong client relationships. Outstanding communication and presentation skills. A self‑motivated individual with a proven track record in driving portfolio growth. Strong technical understanding of commercial insurance products. Expertise in growing and leveraging professional networks. Effective organisational and time‑management skills with the ability to manage and prioritise different aspects of the role with focused attention. A strong passion for continuous learning and a curious mindset, with the ability to think creatively to deliver exceptional results for both clients and the HIAIS business. How We Support Our Colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce and an inclusive environment that allows you to manage your wellbeing and work/life balance. We provide two “Global Wellbeing Days” each year, and our Smart Working policy offers a variety of flexible working styles. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. At HIAIS, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on #J-18808-Ljbffr
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Client Manager
vor 3 Wochen
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Client Experience, Client Support Manager
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