Senior Library Assistant

Overview Provides customer service and business support services, managing requests and enquiries from Library customers and other stakeholders to contribute to the efficient provision of a core business service to Council’s customers. The position also collaborates with business units, providing specialist operational support, developing relationships to enhance service delivery, and managing key information or systems to facilitate the delivery of business objectives and meet user and customer needs. The position may also contribute to the delivery of key projects incorporating research, planning, delivery, evaluation, and the management and/or co-ordination of Council systems, programs or events, liaising with internal or external stakeholders to achieve successful project, system or program outcomes. Essential Need a motivated professional to provide an efficient and effective library and information service to meet the needs of the community across our 5 libraries – Whitlam Library Cabramatta, Fairfield Library, Bonnyrigg Library, Wetherill Park and Smithfield Community Library. Have strong communication and interpersonal skills with the ability to establish and maintain effective working and customer relationships. Perform customer service duties with a focus on creating a positive customer experience outcome. Apply initiative, be a strong team player and problem solve on issues encountered in day-to-day activities and in the response to customers’ requests and issues to determine and implement an appropriate course of action. Have administration skills to manage and maintain information and library management systems. Be required to work within a library roster, including evening and weekends. Have a Certificate III in Library and Information Services as a minimum. Salary & Employment Conditions Permanent full-time position, 70 hours per fortnight This position is a Grade 3, salary range is $68,436 p.a. with progression to $75,538 p.a. on demonstrated competencies, with performance progression to $80,166 p.a., plus 12% Super A penalty rate in lieu of weekend work A uniform is provided Further Contacts : Enquiries regarding the position should be directed to Lilly Sanchez on or a position description is available by contacting Sharon Allard on . Closing Date : Applications close at 11:59pm, 30 November 2025 How to Apply : Applications must address the knowledge, skills, qualifications and experience required in the Position Description. A position description is available from the contact person listed above, or from Council’s Website. To apply online visit Council’s website Applications should be addressed to the undersigned and received by the closing date. Applicants must be prepared to undergo a medical examination at Council's expense. Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form. Applicants must have the right to work in Australia and may be required to undertake a national police clearance as part of the recruitment process. We kindly ask for no recruiters at this stage PO BOX 21 BRADLEY CUTTSFAIRFIELD NSW 1860 GENERAL MANAGER Seniority level Entry level Employment type Full-time Job function Other Industries Government Administration Referrals increase your chances of interviewing at Fairfield City Council by 2x Sign in to set job alerts for “Senior Library Assistant” roles. Casual Library Experience Officer, (Expressions of Interest) Parramatta, New South Wales, Australia 1 week ago Bankstown, New South Wales, Australia 11 hours ago Liverpool, New South Wales, Australia 4 days ago Northern Beaches, New South Wales, Australia 1 week ago Dee Why, New South Wales, Australia 6 days ago Lane Cove, New South Wales, Australia 6 days ago Silverwater, New South Wales, Australia 2 weeks ago Fairfield, New South Wales, Australia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr