Client Payments Support Specialist
vor 9 Stunden
Client Payments Support Specialist (Remote) We are looking for a dedicated Client Payments Support Specialist to join our Payment Operations team. In this role, you will be responsible for managing and processing client payment requests while ensuring accuracy, compliance, and adherence to internal policies. You will also support our Contact Centre by helping clients, providers, and funding organisations resolve payment issues quickly to maintain smooth and uninterrupted service delivery. This position encompasses a range of payment support functions, including customer assistance, finance administration, accounts receivable tasks, payment allocation, and the daily operational duties required to monitor and manage client payment instructions. You will also play a key role in completing bank reconciliations and maintaining accurate financial records. Key Responsibilities Process and manage incoming communications related to payments, invoicing, and account enquiries. Build and maintain strong relationships with clients, providers, and internal stakeholders. Ensure all incoming funds are processed accurately and in a timely manner. Update and maintain client information and financial records with precision. Provide cross‑functional assistance to the broader Finance team as required. Allocate and reconcile payments, ensuring they match customer invoices across multiple payment platforms. Perform daily bank reconciliations and promptly investigate and resolve discrepancies. Process direct debits and other banking transactions efficiently. Assist customers with complex or escalated payment issues, providing clear, empathetic, and solution‑focused support via email and phone. Skills, Knowledge & Experience Strong analytical and problem‑solving abilities. Intermediate Excel skills (advantageous). Ability to manage escalations with professionalism and empathy. Excellent communication and customer service skills. Strong relationship‑building capabilities with both clients and colleagues. Ability to multitask, work under pressure, and meet daily and long‑term deadlines. Self‑motivated and able to work independently in a remote environment. Job Type Part‑Time | Remote Compensation Biweekly salary of $750 AUD Based on an average of 20 hours of work per fortnight Performance‑based bonuses may be offered based on quality, accuracy, and consistency of work Benefits Flexible remote working environment. Opportunities for professional development and career growth. Access to training and company resources. Performance‑based rewards and incentives. How to Apply If you are detail‑oriented, self‑driven, and passionate about delivering exceptional customer service, we’d love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are an ideal fit for this role. #J-18808-Ljbffr
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Client Payments Specialist
vor 1 Woche
Council of the City of Sydney, Österreich Aon VollzeitClient Payments Specialist Aon is a global professional services firm that shapes decisions for the better, protecting and enriching the lives of people around the world. This hybrid role allows you to work virtually or from our Sydney/Parramatta office. Key Responsibilities Accounts Receivable Support: Manage accounts receivable processes, including...
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Client Payments Specialist
vor 1 Woche
Council of the City of Sydney, Österreich Aon VollzeitClient Payments Specialist This is a hybrid role with the flexibility to work both virtually and from our Sydney/Parramatta office Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are...
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Client Payments Specialist
Vor 6 Tagen
Council of the City of Sydney, Österreich AON VollzeitClient Payments Specialist Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like...
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Client Payments
Vor 6 Tagen
Council of the City of Sydney, Österreich AON VollzeitA global insurance and consulting firm seeks a Client Payments Specialist to handle payments reconciliation, finance options, and client support in Sydney. The role involves managing debtors, ensuring contract accuracy, and engaging with stakeholders. Candidates should possess strong customer service skills, analytical abilities, and attention to detail....
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Hybrid Client Payments Specialist
vor 1 Woche
Council of the City of Sydney, Österreich Aon VollzeitA leading global professional services firm is seeking a Client Payments Specialist for their Sydney/Parramatta office. This hybrid role is ideal for recent graduates eager to learn in an engaging environment. Responsibilities include managing accounts receivable processes, providing finance options for clients, and delivering customer service. Candidates...
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Hybrid Client Payments Specialist
vor 1 Woche
Council of the City of Sydney, Österreich Aon VollzeitA leading global professional services firm is seeking a Client Payments Specialist to manage accounts receivable and provide finance options for clients. This is an entry-level position ideal for recent graduates, focusing on accurate payment processing and outstanding collections. Candidates should demonstrate strong analytical and customer service skills,...
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Customer Support Specialist
Vor 2 Tagen
Council of the City of Sydney, Österreich Tyro Payments VollzeitCustomer Support Specialist – Tyro Payments Join to apply for the Customer Support Specialist role at Tyro Payments . Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years’ experience under our...
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Remote Customer Support Specialist
Vor 2 Tagen
Council of the City of Sydney, Österreich Tyro Payments VollzeitA leading payment solutions provider in Australia is seeking a Customer Support Specialist. In this role, you'll champion the voice of customers and collaborate with various teams. The ideal candidate will have experience in Retail or Hospitality, strong communication skills, and a passion for exceptional service. Featuring a flexible work arrangement and...
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Remote Payments Support Specialist
vor 9 Stunden
Council of the City of Sydney, Österreich mastrcorp VollzeitA financial services company is seeking a dedicated Client Payments Support Specialist to join their remote Payment Operations team. This part-time role involves managing client payments, ensuring accuracy, and resolving payment issues effectively. Candidates should possess strong analytical skills and excellent customer service capabilities. The position...
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Customer Support Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich Tyro Payments VollzeitOverview Customer Support Specialist role at Tyro Payments. Tyro provides integrated payments, banking and lending solutions to support Australian businesses. We value collaboration, customer focus, and the opportunity to learn and grow within a diverse team. Responsibilities Answer all incoming calls in a professional and efficient manner Educate customers...
