Research and Development Manager

Job Type: Permanent position | Full time position Job Description Werribee, Full Time, Social Services Vacancy Listing Dates 12/12/2025 to 9/01/2026 Please Quote Reference Number 14656 Full time / 38 hours per week $95,000 to $105,000 plus super Join the team at Hi Five Community Services Pty Ltd About Us: Hi Five Community Services Pty Ltd is a registered NDIS‑disability services provider based in Victoria, committed to empowering individuals with disabilities by offering flexible, person‑centred support that enhances independence and quality of life. Their services range from community access and in‑home care to support coordination, respite care, and structured day programs all designed to make everyday life easier and more fulfilling. What truly sets them apart is their focus on respect, support, and building meaningful connections. Position Overview We are excited to announce the position of Research and Development Manager who will work at Hi Five Community Services Pty Ltd. This role leads Hi Five’s R&D strategies and projects to improve disability support services. The manager oversees research initiatives, coordinates staff, and drives service innovation and policy development. They assess the effectiveness of R&D activities, interpret findings, and recommend improved service models. The role also advises senior leadership, monitors sector developments, and publishes key research to support transparency and continuous improvement. Tasks & responsibilities Determine, implement and monitor research and development strategies, policies and plans that support Hi Five’s mission of empowering individuals with disabilities through flexible, person‑centred support. Develop and implement research projects, set priorities and targets to support Hi Five’s service innovation, policy development and improved quality of life for participants. Lead major research initiatives and coordinate activities of other researchers and team members promoting collaboration, respect and commitment. Assess the benefits, costs and effectiveness of R&D activities to ensure Hi Five’s resources advance meaningful service improvements and support long‑term organisational sustainability. Interpret results of research projects and recommend product or service development innovations that support the disability sector, ensuring new or improved supports meet the needs and values of participants. Provide advice to senior leadership on R&D options available to the organization, guiding strategic decisions with integrity, empathy and evidence‑based insight. Monitor leading‑edge developments in relevant disciplines (disability services, support methods, inclusive care) and assess implications for Hi Five’s service offerings, safety standards and community support approach. Publish findings from significant research and development projects contributing to the broader field, ensuring transparency, and supporting continuous improvement in care and support services. Essential Skills Ability to critically analyse and synthesize new and complex information from diverse sources including participants history and clinical diagnosis. Experience in working with persons living with disabilities especially complex cases is mandatory. Analyzing and evaluating the research data and improving the service delivery across Australia. Qualifications and Experience Bachelor's degree or higher qualification. At least five (5) years of relevant experience may substitute for the formal qualifications listed. Required at least five (5) years of experience. Benefits & Remuneration Salary commensurate with experience. Salary $95,000 to $105,000 plus guaranteed superannuation. Continue to learn and gain experience. Work with an enthusiastic and hardworking team. Apply now through our online application form: Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr