Sales and Design Consultant

Established in 2014, RJ Living (rjliving.com.au) is a leading retailer of unique and on-trend furniture. RJ Living embodies the relaxed, Australian way of life; thoughtfully creating urban and modern designs that enhance the natural beauty of your home. Each product is designed in-house by a team of young passionate professionals. Our mission is to create timeless pieces that can’t be found anywhere else, so your space stays uniquely you. Based in Melbourne, our Dandenong South Outlet is open to the public for walk-ins and complimentary 1-on-1 style consultations. Our customers may be looking for one piece of furniture or furnishing their entire home. Our job is to make this a seamless and enjoyable shopping experience. We are after a dynamic and experienced Design Consultant to work across our Dandenong South Outlet and Hawthorn showroom. This is an opportunity to showcase your customer service skills, design expertise, sales skills, and creative flair. What makes the RJ Living team awesome Mission-Driven - Our team is made up of curious problem solvers working together towards our mission - we’re in this together. Growth Mindset - We’re all dedicated to learning as much as possible to reach our potential and position RJ Living as a home and living industry leader. Diversity - We pride ourselves on our diversity and believe this is key to our success because it enables us to develop new ways of working that drive innovation. Customer Champions - At the core of everything we do, we are driven by a desire to deliver a fantastic experience that delights our customers. Role Overview Guide customers on their journey through our showroom space. Help customers create a beautiful home effortlessly by building a vision for customers through product selection and pairing, spatial planning, and colour selection via mood boards. Drive sales to help hit showroom daily, weekly, and monthly team targets. Provide expert advice to customers on the full range of RJ Living products and services, especially the in-house and online design services. Be an ambassador for the brand – you will be the face of RJ Living offline, bringing the brand to life for our customers. Provide your expert product knowledge enthusiastically and answer specific client queries to offer solutions to their furnishing needs. Participate in the day-to-day maintenance and visual merchandising of the showroom. Your Experience What you bring to the table We don’t expect you to tick all the boxes, because we know the right person for the job will be able to learn what they need to succeed. So don’t be afraid to apply if you don’t have a university degree, have recently switched careers, or even have career gaps – everyone is welcome regardless. A passion for retail, interiors and design Enthusiasm and optimistic attitude, even in challenging situations, to create a welcoming atmosphere for customers and promote a positive working environment Experience in the furniture and homewares industry is ideal A proven track record for exceeding sales targets and customer feedback scores Excellent written and verbal communication skills with a warm phone manner The ability to build relationships with customers and prioritise their needs in a fast-paced, high-pressure environment Creative problem-solving skills and a proactive approach The ability to learn new programs and systems quickly Availability to work weekends Qualifications in Interiors or another design-related field (or you are currently studying a relevant discipline) Experience working alone as the sole employee rostered. More Than a Job Great Perks - You’ll enjoy a generous discount on RJ Living products. Competitive salary and performance-based incentives Inspiring and collaborative work environment If you're ready to make an impact in a role that blends creativity, sales expertise, and teamwork, we invite you to join the RJ Living family. Showcase your skills and contribute to our mission of creating exceptional living spaces. Apply now by submitting your resume detailing your relevant experience and enthusiasm for the role. #J-18808-Ljbffr