Passenger Services Agent
vor 24 Stunden
The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’ requirements during an aircraft turnaround and achieving required KPIs for our clients. The position available is Permanent Part time . Primary Duties and Responsibilities Deliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines In wheelchairs to and from aircrafts Assisting passengersDuring disrupted or delayed services That require special assistance In wheelchairs to and from aircrafts Promote and maintain a positive company image (including grooming, behaviours and service) Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance) Comply with dnata Standard Operating Procedures and Policies Essential Criteria: Ensure adherence to all company safety, policy, procedures and processes Minimum of 2 years’ experience in customer service oriented role Experience in dealing with difficult situations with clients; and dealing with high volume, personalised customer service Ability to handle baggage up to 32kg. Ability to assist special needs passengers (including pushing wheelchairs to assist passengers) Understands the importance of meeting Service Level Agreements (SLAs) whilst adhering to safety requirements Ability to work unsupervised at times and in a changing and fast paced team environment High level computer skills Motivated and capable of committing to rostered shifts spanning 24 hours / 7 days a week including morning, evenings and weekend Highly Desirable: Fluent in the following languages: Mandarin Cantonese Spanish Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC), a pre-employment medical/Drug & Alcohol test and full vaccination. To be considered for this position applicants must have the right to work in Australia. Due to a high volume of applications, only shortlisted applicants will be contacted. #J-18808-Ljbffr
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Part-Time Passenger Services Agent
vor 3 Wochen
City of Melbourne, Österreich dnata Airport Services VollzeitA major airport services provider in Melbourne is looking for a Service Delivery Agent to provide professional and efficient passenger services. This role involves check-in duties and assisting special needs passengers. Candidates should have at least 2 years of customer service experience and be able to handle physical tasks up to 32kg. Fluency in Mandarin,...
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Casual Passenger Services Delivery Agent
vor 24 Stunden
City of West Torrens, Österreich dnata Airport Services VollzeitCasual Passenger Services Delivery Agent Have you ever dreamed of working at the airport? Well this is your chance to join the world's leading Ground Handler at Adelaide International Airport! The Passenger Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of...
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Passenger Services Agent
vor 24 Stunden
City of Melbourne, Österreich Menzies Aviation VollzeitOverview People. Passion. Pride. This is what has driven our teams since 1833. We are an industry leader in the global aviation industry, delivering Passenger, Ramp and Cargo services at over 300 locations in over 60 countries, across six continents. At the heart of our business is our people. This role is an opportunity to learn and develop and progress...
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Passenger Service Agent
Vor 5 Tagen
City of Melbourne, Österreich Swissport International AG VollzeitAre you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a...
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Passenger Service Agent
Vor 5 Tagen
City of Brisbane, Österreich Swissport International AG VollzeitAre you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for...
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Passenger Service Agents
vor 24 Stunden
City of Brisbane, Österreich Oacis VollzeitPassenger Service Agents for Sydney, Melbourne and Brisbane Airports - Shift Work Start Date: Beginning December through to the end of January, with the potential for continuous employment. About OACIS OACIS is a growing aviation services company with a vision of creating freedom, flexibility and fun for air travellers. Our values are: Customer inspired: We...
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Airline Passenger Services Agent
Vor 5 Tagen
City of Melbourne, Österreich Swissport VollzeitAre you ready to take flight in a dynamic and fast‑paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe,...
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Passenger Service Agents
vor 24 Stunden
Council of the City of Sydney, Österreich Oacis VollzeitPassenger Service Agents for Sydney, Melbourne & Brisbane Airports - Shift Work Start Date: Beginning December through to the end of January, with the potential for continuous employment. About OACIS OACIS is a growing aviation services company with a vision of creating freedom, flexibility and fun for air travellers. Our values are: Customer inspired: We...
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Passenger Service Agent — Check-In
vor 24 Stunden
City of Brisbane, Österreich Tailored Workforce VollzeitA leading ground services provider in Australia is seeking a Service Delivery Agent to provide exceptional passenger service and support during check-in and aircraft turnaround processes. The ideal candidate must hold Australian citizenship or permanent residency, possess a valid driver's license, and be ready to undergo a medical and security check. This...
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Airport Passenger Services Agent
Vor 5 Tagen
City of Melbourne, Österreich Swissport VollzeitA global aviation services leader is seeking Passenger Service Agents in Melbourne. You will assist passengers through their journey, manage check-in processes, and ensure compliance with safety protocols. Ideal candidates are committed to providing exceptional service, possess strong interpersonal skills, and are bilingual (Cantonese welcomed). This role is...
