Lead Workplace Team 700B

vor 2 Wochen

City of Melbourne, Österreich NAB Vollzeit

Melbourne, Victoria, Australia Lead Workplace Team In the role of Lead Workplace Team , you will join the Workplace team that’s doubling down on customer obsession . Responsibilities Be responsible for delivering end to end workplace services in one of NAB’s commercial buildings. Senior workplace leader within the building and are responsible ensuring consistently high levels of customer service satisfaction for all workplace related activities within. People lead and be responsible for the coaching and development of Guest Services Associates and Advisors. Guide and collaborate with a range of external vendor partners and stakeholders to provide exceptional workplace experiences and service to colleagues, customers and the community. Coordinate the end-to-end delivery of workplace support services to ensure an exceptional workplace experience for all colleagues, customers and visitors. Ensure that all services and activities are delivered with the highest level of detail and to the highest standards. As a key ‘go to’ person on site, you will ensure that any service issues or requests are resolved effectively and quickly. Qualifications Extensive Customer Service/ Customer Experience Proven People Management experience Demonstrated stakeholder management experience Hospitality industry background preferred Exposure to Facilities Management services preferred A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That’s why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. To discuss adjustment requirements, please contact the NAB Careers team via Seniority Level Mid-Senior level Employment Type Full-time Job Function Other Industries Banking #J-18808-Ljbffr

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