Customer Service Officer
Vor 3 Tagen
Join to apply for the Customer Service Officer role at Sharp & Carter . Opportunity Sharp & Carter are proud to partner with a values‑driven organisation for the recruitment of a Customer Service Officer on a permanent, full‑time basis. This role plays a pivotal part in supporting families during emotionally sensitive times, ensuring every interaction is handled with empathy, professionalism, and accuracy. You’ll be joining a collaborative team that values compassion, teamwork, and continuous improvement. Key Responsibilities Serve as the first point of contact for families, listening carefully to their needs and responding with warmth, patience and professionalism. Accurately record and manage information to ensure all requests and arrangements are handled smoothly and efficiently. Handle sensitive and sometimes complex situations with discretion, empathy and sound judgment. Work closely with Directors, Regional Managers, and other internal teams to coordinate services and provide a seamless experience for families. Maintain strong organisational practices, balancing multiple enquiries and tasks while meeting service standards and deadlines. Skills & Experience Required Genuine compassion and empathy for families in need. Strong communication skills, both written and verbal. Resilience and maturity to manage sensitive and emotional situations. Organised, detail‑oriented, and confident using technology. Ability to work on a rotating roster, including weekends and public holidays. Previous experience in customer service or contact centres, ideally in sensitive environments. How to Apply You are encouraged to apply or send your CV directly to the email addresses below to keep in touch regarding future opportunities aligned to your career goals. For more information, please call Antonia Waldron or Aleah Borgas for a confidential discussion on the details below. Antonia Waldron Aleah Borgas #J-18808-Ljbffr
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Principal Tech Services Officer
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City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Assistant Service Officer Payroll
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Customer Service Officer
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