Indigenous Family Liaison Officer

Federal Circuit and Family Court of Australia – Townsville QLD We are seeking highly capable candidates who are enthusiastic, driven, and motivated to assist in achieving the Courts’ objectives and perform the key functions of an Indigenous Family Liaison Officer. Indigenous Family Liaison Officers provide in‑Court support to Aboriginal and Torres Strait Islander Peoples facing family breakdown and/or who are accessing various services provided by the Courts. They also represent the Courts to the community, explaining the needs of Aboriginal and Torres Strait Islander Peoples to the Courts and other service providers. The position primarily supports Aboriginal and Torres Strait Islander Peoples to understand the role of the Courts in family law matters, ensures that litigants attend Court events, and provides support when interacting with the Courts’ processes. Indigenous Family Liaison Officers link Aboriginal and Torres Strait Islander Peoples with key legal and community‑based services, and develop and maintain collaborative partnerships with internal Court colleagues and external networks. Key Duties Provide information to Aboriginal and Torres Strait Islander communities about how the Courts work and how to access services. Explain the needs of Aboriginal and Torres Strait Islander Peoples to the Courts and other service providers. Ensure that vulnerable parties and children receive appropriate support. Uphold the impartiality of the Courts while providing assistance to litigants. Work effectively and autonomously with guidance from senior Court members. Document and recommend procedural and policy changes to improve access for Aboriginal and Torres Strait Islander Peoples. Use interpreter services when necessary to meet language and cultural needs. Qualifications Understanding of the family law system. Experience providing support to highly vulnerable parties and children. Proven ability to work effectively and autonomously with guidance from more senior members of the Courts. Court experience preferred but not essential. Eligibility Understanding of Aboriginal and Torres Strait Islander Court‑user needs, especially with respect to family conflict. Ability to work in a positive, effective and culturally appropriate manner with Aboriginal and Torres Strait Islander Peoples and key internal and external stakeholders. Ability to learn about the Courts and pass that information effectively to Aboriginal and Torres Strait Islander Peoples. Experience in engaging with Aboriginal and Torres Strait Islander communities, including service delivery of Commonwealth and/or State Government initiatives. Ability to recommend changes to procedures and policies to improve access to Court services. Appropriate oral and written communication skills and willingness to engage collaboratively and positively in further education. Understanding of the language and cultural needs of Aboriginal and Torres Strait Islander Peoples and ability to use interpreter services. Knowledge of the issues affecting Aboriginal and/or Torres Strait Islander Peoples and ability to communicate sensitively and effectively. Confirmation of Aboriginal or Torres Strait Islander heritage will be required before a role is offered. Notes Australian citizenship – the successful applicant must hold Australian citizenship. Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of employment. Successful applicants engaged in the APS will be subject to a probation period. Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply, but note that they cannot be engaged until their redundancy benefit period has expired. Diversity and Inclusion Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability, First Nations peoples, LGBTIQA+ people, people from culturally and linguistically diverse backgrounds, mature‑age workers, young workers, and those supporting an inter‑generational workforce and gender equity. Getting to know the Federal Circuit and Family Court of Australia The Federal Circuit and Family Court of Australia Act 2021 (FCFCOA Act) merged the Family Court of Australia and the Federal Circuit Court of Australia into a unified court system known as the FCFCOA. The FCFCOA (Division 1) is a superior court handling complex family law cases and serving as the appellate court for family law matters, operating nationwide except in Western Australia. FCFCOA (Division 2) is a federal court sharing jurisdiction over family law and child support with Division 1, and handling general federal law matters such as administrative law, bankruptcy, intellectual property, and migration law. The Federal Court of Australia engages employees under the Public Service Act 1999 to support the Federal Court, the FCFCOA (Divisions 1 and 2) and the National Native Title Tribunal. Employees are covered by the Federal Court Enterprise Agreement 2024‑2027. #J-18808-Ljbffr