Senior Business Analyst

Senior Business Analyst - Digital Health Salary: Admin Grade 4 + Superannuation + Salary Packaging About the Role: The Senior Business Analyst plays a key role in shaping patient‑centred digital health solutions across Western Health. You will work closely with clinical, operational and technical stakeholders to analyse complex workflows, capture detailed business requirements, and co‑design improved future‑state processes that support safe, efficient and connected care. Your insights will directly inform solution design and major transformation programs including EMR optimisation, digital workflow redesign and enterprise systems uplift. This role offers the opportunity to influence meaningful change while contributing to Western Health's mission of delivering high‑quality care to our growing community. Key Responsibilities: Lead requirements gathering, process mapping and workflow analysis across clinical and corporate areas. Facilitate workshops, interviews and stakeholder discussions to define needs and future‑state workflows. Produce clear, high‑quality documentation including requirements, process maps and solution recommendations. Collaborate with architects and project teams to ensure alignment with strategic and digital health priorities. Maintain workflow artefacts within enterprise architecture repositories and support continuous improvement initiatives. About You: Significant experience as a Business Analyst in healthcare or a similarly complex, regulated environment. Strong skills in requirements elicitation, process mapping and documentation of complex workflows. Excellent communication and facilitation skills, with the ability to engage diverse stakeholders. Ability to analyse complex issues, provide evidence‑based recommendations and support solution design. Proficiency with analysis tools such as Visio, Excel, Teams and other documentation platforms. Position Description About Western Health Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs. With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high‑quality, person‑centred care across every life stage. We provide a combination of hospital, community‑based, at‑home and in‑reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall. Compensation and benefits Competitive salary packages aligned with market standards. Health and wellbeing programmes, including flexible work arrangements. Scholarships and grants to support your continuous learning journey. Learning and development opportunities Access the Western Health Learning Academy (WHA) for personalised learning pathways. Professional growth programmes, including postgraduate studies and clinical education. Mentorship and career support. Community impact and inclusion Make a meaningful difference in patients' lives through compassionate care. Join a workforce that champions diversity and inclusion. Engage in community wellbeing initiatives and groundbreaking healthcare research. Organisational culture and environment Thrive in a collaborative, compassionate and innovative team environment. Be part of a culture that celebrates continuous improvement and excellence in healthcare. Ready to make an impact? If you're passionate about improving healthcare through thoughtful analysis, user‑centred design, and collaborative problem‑solving, we'd love to hear from you. This role is ideal for someone who values community wellbeing, evidence‑based decision making and creating digital solutions that genuinely support clinicians and patients. Simply click the "apply" button and follow the prompts. If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying. Closing date: 11:59pm on 18 December 2025. Enquiries: For further information about this role, please contact Gavin Linsell via *************@wh.org.au. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). Western Health does not accept unsolicited resumes/applications from recruitment agencies. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr