Workforce & Knowledge Management Lead — Customer Experience

vor 3 Wochen

City of Melbourne, Österreich Council Jobs Vollzeit

A local government council in Victoria is seeking a Workforce & Knowledge Management Officer to enhance customer service operations. This permanent full-time position requires extensive experience in a customer service environment, particularly in call centre technologies. The role focuses on overseeing tools, performance monitoring, and process improvement to drive quality customer experiences. Competitive salary and benefits including yearly leave loading and professional development opportunities offered.#J-18808-Ljbffr

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