Client Engagement Lead
vor 2 Wochen
Are you a people‑first leader who loves creating structure in ambiguity, lifting team performance, and building meaningful client relationships? This is your chance to step into a role where your work drives real community impact – while shaping the future of a growing national program. We’re partnering with a leading not-for-profit home care provider that delivers essential services to older Australians in regional areas. With the aged care sector shifting rapidly and competition increasing, this organisation is focused on ensuring clients and families clearly see the value of their care and choose to trust on their journey. They’re now seeking Client Engagement Lead to join their growing team. Fully remote – work from home anywhere in North QLD 6 month fix contract then perm working full time hours each week $43.72 ph + super whilst on fixed term $86,383 + super + NFP salary packaging once perm Be part of a purpose‑driven, compassionate organisation making real impact Equipment provided, with opportunities to attend community activities/events About the role As our Client Engagement Lead , you’ll guide a team of 10+ Client Consultants who support clients through inbound and outbound engagement. You’ll oversee escalations, coach the team on quality conversations, and ensure we’re qualifying client needs with care, curiosity, and consistency. You’ll be hands‑on, sales driven, empathetic, analytical, and solutions‑focused – balancing daily operations with strategic thinking. As we evolve, you’ll play a major role in building processes, embedding structure, and identifying opportunities to improve how we engage and support our clients. This is a perfect role for someone who is confident leading in an environment that’s still growing, shaping, and scaling. What You’ll Be Doing Oversee day-to-day client engagement including inbound/outbound calls, escalations, and stakeholder liaison. Play a key role in embedding sales-driven practices that feel authentic, empathetic, and aligned to our community mission. Use your sales expertise to improve conversion, nurture client relationships, and strengthen outcomes. Coach, mentor, and inspire a team of consultants – supporting capability, culture, and performance. Explore add‑on service opportunities that enhance client outcomes. Analyse trends and insights, providing recommendations to senior leaders. Identify opportunities to streamline workflows and elevate the client experience. Ensure we meet growth, retention, and client satisfaction goals. About you Has strong, proven experience in sales or conversion-focused roles, ideally blending performance with empathy. Thrives in ambiguity and enjoys building from the ground up. Uses data and insight to improve performance. Is confident coaching others through difficult conversations. Is commercially minded while still deeply client-centred. Can balance daily operations with high-level thinking. Is proactive, process-driven, and excellent at prioritising. Next steps Interviews will take place over the next fortnight, with immediate starts available. If you’re ready to combine your sales skills with compassion and community impact , we’d love to hear from you. Apply today and help shape the future of aged care in Tasmania. #J-18808-Ljbffr
-
Client Engagement Lead New Cairns
Vor 7 Tagen
Cairns Regional, Österreich Weploy VollzeitClient Engagement Lead Are you a people-first leader who loves creating structure in ambiguity, lifting team performance, and building meaningful client relationships? This is your chance to step into a role where your work drives real community impact - while shaping the future of a growing national program. We’re partnering with a leading not-for-profit...
-
Remote Client Engagement
Vor 3 Tagen
Cairns Regional, Österreich Weploy VollzeitA leading not-for-profit home care provider in Australia is seeking a Client Engagement Lead for a remote position. You will manage a team of consultants, enhance client relationships, and drive sales within the aged care sector. The ideal candidate will possess strong sales and leadership experience, thrive amidst ambiguity, and be dedicated to...
-
Cairns Regional, Österreich Weploy VollzeitA leading not-for-profit home care provider in Australia is looking for a Client Engagement Lead. In this remote role, you'll manage a team of consultants, improve client relationships, and drive sales in a rapidly evolving aged care sector. Ideal candidates will have strong sales and leadership experience, thrive in ambiguity, and be committed to...
-
Cairns Regional, Österreich Weploy VollzeitA leading not-for-profit home care provider in Australia is seeking a Client Engagement Lead to guide a team. This remote role involves overseeing client interactions, mentoring consultants, and improving client outcomes with a focus on sales-driven practices. Applicants should have proven sales experience, team leadership skills, and the ability to thrive...
-
Remote Client Engagement Lead for Impact
vor 2 Wochen
Cairns Regional, Österreich Weploy VollzeitA leading not-for-profit home care provider in Queensland seeks a Client Engagement Lead. This remote role involves guiding a team of Client Consultants, overseeing client engagement, and embedding sales-driven practices that align with community values. Ideal candidates will have proven experience in sales, empathy, and a proactive approach. Join this...
-
Cairns Regional, Österreich Weploy VollzeitA leading not-for-profit home care provider in Queensland is seeking a Client Engagement Lead for a remote role. This position involves guiding a team of Client Consultants, overseeing client engagement, and integrating sales-driven practices aligned with community values. Ideal candidates should have proven sales experience, empathy, and a proactive...
-
Community Engagement Lead
Vor 5 Tagen
Cairns Regional, Österreich Blue Care VollzeitBlueCare | Community Engagement Lead | North Queensland| Employment Status : Full Time Location : Cairns Renumeration : Competitive salary + 12% Super + Not for Profit Salary Packaging benefits + Staff discounts Be the champion of Making BlueCare Better BlueCare is one of Queensland’s largest and most trusted not-for-profit providers of community and...
-
Community Engagement Lead
Vor 3 Tagen
Cairns Regional, Österreich UnitingCare VollzeitBlueCare Community Engagement Lead North Queensland Employment Status: Full Time Location: Cairns Renumeration: Competitive salary 12% Super Not for Profit Salary Packaging benefits Staff discounts Be the champion of Making BlueCare Better BlueCare is one of Queensland's largest and most trusted not-for-profit providers of community and in-home care,...
-
Strategic Community Engagement Leader
vor 2 Wochen
Cairns Regional, Österreich Cairns Regional Council VollzeitTeam Leader Business Engagement & Strategy Team Leader Business Engagement & Strategy Requisition Number: 906 Salary Range: $98,237.90 - $115,772.10 per annum Position Type: Full Time Permanent Location: Council Chambers, 119-145 Spence St Cairns Application Close Date: Sunday, 30 November 2025 at 11.30pm AEST Want to lead a collaborative team that shapes...
-
Strategic Engagement Lead – Stakeholders
vor 2 Wochen
Cairns Regional, Österreich Cairns Regional Council VollzeitA local government council in Queensland is seeking a Team Leader for Business Engagement & Strategy. You will shape engagement strategies, maintain stakeholder governance, and develop a high-performing team focused on exceptional customer experiences. The ideal candidate will possess a degree in a related field and extensive community engagement experience....
