Client Services Representative
vor 3 Wochen
Overview The Client Services Representative will work directly with Avetta clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who currently reside within commutable distance are being considered. Full working rights in Australia are required without a need for current or future sponsorship. The pay rate for this position is $28.12‑$28.64 AUD/hour, depending on experience. Responsibilities Create, query and identify client vs supplier cases. Track and own case workload and ensure completion meets the Help Desk service level agreement. Verify insurance documents. Update and maintain all relevant case information (Salesforce, etc.). Investigate, report, follow‑up and communicate with the Client Sales Manager, Account Manager and Implementation Project Manager via Chatter or email. Properly escape unresolved queries to the next level of support (Team Lead). Receive and prioritize incoming client requests. Work on client‑facing projects such as user creation and connection management. Receive warm transfers of client calls from Supplier Support teams. Provide account support directly to client users. Qualifications Greater than 6 months in a current role with Avetta with satisfactory performance against all current metrics. Ability to demo Connect, Analytics, WM from the client and supplier viewpoints. Professional written and verbal communication skills with Avetta clients. Proficiency in SFDC and all other relevant platforms. Key Metrics Response to client inquiries within SLA. Core servicing metrics. Cases handled within department‑specified SLA. Email handled within department‑specified SLA. Projects handled within department‑specified SLA. Regular and predictive attendance. Optional Education & Training OSHA 10 Training. PMP Certification (a plus). Avetta Insurance Training (a plus). Seniority Level Entry level Employment Type Full‑time Job Function Other #J-18808-Ljbffr
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitClient Services Representative Avetta Newcastle, New South Wales, Australia The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in...
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Client Services Representative
vor 2 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Bendigo Advertiser Vollzeit2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Summary The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid...
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
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Client Services Representative
Vor 6 Tagen
Council of the City of Sydney, Österreich CMC Markets VollzeitClient Services Representative page is loaded## Client Services Representativelocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: CMC5001If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading...
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Client Services Representative
Vor 2 Tagen
City of Melbourne, Österreich Mondiale VGL VollzeitClient Services Representative Mondiale VGL is a globally recognized transport and logistics provider with operations in 19 markets across Oceania, Asia, Europe, the USA, and New Zealand. With over 40 years of experience, we provide fully integrated, end‑to‑end logistics services, including sea and air freight, import and export, wharf transport, customs...
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Client Services Representative
vor 3 Wochen
Council of the City of Sydney, Österreich CMC Markets ANZ VollzeitJoin to apply for the Client Services Representative role at CMC Markets ANZ . We'd love for you to become a part of our award‑winning customer service team. Base pay range A$60,000/yr - A$60,000/yr (plus superannuation) As a Client Services Associate you’ll be based in our vibrant Chatswood office and will focus on providing superior support to our...
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Japanese Speaking Client Service Representative
vor 3 Wochen
Council of the City of Sydney, Österreich Adecco Australia Group VollzeitJapanese Speaking Client Service Representative The Adecco Group is the world's leading provider of HR Solutions. We deliver recruitment and career services to organisations and individuals across the employment life‑cycle. In Australia, Adecco has over 50 years industry experience making us the most qualified provider and leading supplier of casual and...
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Client Services Representative
Vor 6 Tagen
City of Greater Dandenong, Österreich Greencross Vets VollzeitVeterinary Referral Hospital Dandenong is seeking a dedicated individual to join our team as a Client Services Representative in a casual or part‑time position. Client Services Representative Responsibilities Greeting and assisting clients both in person and over the phone Handling appointments, inquiries, and client communications Managing client records...
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Client Services Representative VRH Dandenong
vor 2 Wochen
City of Greater Dandenong, Österreich Greencross Pet Wellness Company VollzeitAre you passionate about pets and providing exceptional customer service Veterinary Referral Hospital Dandenong is seeking a dedicated individual to join our team as a Client Services Representative in a Casual or Part-time position. As a Client Services Representative youll be the friendly face of our hospital assisting pet owners and ensuring their...
