Client Services Representative
Vor 2 Tagen
Client Services Representative Mondiale VGL is a globally recognized transport and logistics provider with operations in 19 markets across Oceania, Asia, Europe, the USA, and New Zealand. With over 40 years of experience, we provide fully integrated, end‑to‑end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing. As a Client Services Representative at Mondiale VGL, you’ll play a pivotal role in maintaining and developing strong relationships with our valued clients. You’ll be responsible for ensuring exceptional service standards and supporting key operational processes within the business. This role requires a proactive, solutions‑focused individual who thrives in a fast‑paced logistics environment and enjoys managing multiple priorities while maintaining a high level of communication and customer satisfaction. Key Responsibilities Manage and maintain relationships with an assigned portfolio of clients through effective communication and service delivery. Facilitate consignments from origin to destination, including import, export, and cross‑trade shipments. Coordinate and monitor purchase order management processes and shipment tracking. Provide tailored logistics solutions and communicate operational updates to clients and internal stakeholders. Maintain accurate and timely data in Cargowise and internal reporting systems. Support the onboarding of new customers and assist in creating Standard Operating Procedures (SOPs). Handle invoicing queries, documentation escalation, and reporting requirements in line with customer expectations. Collaborate with Sales, Operations, and Key Account Managers to ensure seamless client experiences. Identify opportunities for process improvement and assist with implementing new procedures. Attend client meetings, departmental workshops, and training sessions as required. Qualifications Previous experience in a similar role in customer/client services is essential. Strong understanding of freight forwarding, logistics, or international supply chain operations. Excellent written and verbal communication skills with a customer‑first mindset. Proficient in Microsoft Office Suite and logistics systems such as Cargowise. Demonstrated ability to manage multiple tasks, deadlines, and customer requirements. Strong problem‑solving, time‑management, and analytical skills. High attention to detail with the ability to work both independently and as part of a team. Positive attitude and commitment to continuous improvement. Benefits Be part of a dynamic and growing team in a global company with over 40 years of industry expertise. Join a supportive, energetic environment where no two days are the same. Build a career where your impact drives the future of the logistics and freight teams. We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. If you’re passionate about client service and ready to take your career to the next level, we’d love to hear from you Apply now and be part of the team at Mondiale VGL. Employment details Seniority level: Not Applicable Employment type: Full‑time Job function: Customer Service #J-18808-Ljbffr
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitClient Services Representative Avetta Newcastle, New South Wales, Australia The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in...
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Client Services Representative
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Council of the City of Sydney, Österreich CMC Markets VollzeitClient Services Representative page is loaded## Client Services Representativelocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: CMC5001If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading...
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vor 1 Woche
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Client Services Representative
vor 2 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
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City of Melbourne, Österreich Greencross Vets VollzeitClient Services Representative | AEC + Specialty Care Moorabbin This is an exciting opportunity to be part of the amazing team at our brand-new hospital in Moorabbin, which opened early February. We are seeking enthusiastic and friendly Client Services Representatives in Part Time roles to be part of a fast‑paced environment and a welcoming face to our...
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitOverview The Client Services Representative will work directly with Avetta clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified...
