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vor 21 Stunden

City of Melbourne, Österreich Workfast Vollzeit

Customer Service Officer / Operations Admin Assistant Workfast is seeking an experienced Customer Service Officer to join our client's Coatings team in Campbellfield, VIC. This dual Customer Service & Operations Admin Assistant position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and delivers exceptional customer service. Highlights ASAP start $37.00 per hour + loading + super Monday to Friday 7:30 am - 3:30 pm Casual position with full-time opportunity Great work-life balance Stable and ongoing work Campbellfield office On-site parkingCareer progression and development opportunities Working for a National Business What You Will Be Doing Answering incoming calls and directing enquiries professionally Greeting customers and ensuring a positive service experience Completing data entry for QA test certificates using Excel Verifying orders for dispatch and processing shipments through VCC Max Organising freight and resolving any delivery-related issues Identifying and correcting system errors prior to invoicing Processing credits, reworks and customer feedback forms Managing Rapid Inducts for site visitors and contractors Promoting Health & Safety and exercising Stop Work Authority when required What You Need Previous experience in Customer Service and/or Operations Exposure to steel, fabrication, or manufacturing industries (advantageous) Strong communication skills - written & verbal Excellent attention to detail and accuracy Ability to manage conflicting priorities in a fast-paced environment Proficiency in MS Office (Excel, Word, Outlook) Experience with ERP systems such as QAD or VCC Max Ability to identify and implement process improvements Highly adaptable, proactive and results-driven attitude About You You're someone who embodies: Passion - takes pride in their work Integrity - committed to doing things the right way Continuous Improvement - always seeking better ways to operate Results Driven - focused on accuracy, efficiency and customer satisfaction About Workfast Workfast partners with some of Australia's most reputable businesses across all states. We ensure our workers are supported, paid correctly and treated fairly under Australian workplace standards. We celebrate diversity and encourage applicants of all backgrounds to apply. All personal information is handled confidentially in accordance with the Privacy Act 1988. How to Apply If you are interested in this Customer Service Officer role in Campbellfield , please click the link to apply and attach your updated resume. #J-18808-Ljbffr

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