Project Manager

Project Manager – Australia We are seeking a Project Manager to join our Australian team. Reporting directly to the Program Manager (Australia), this role is vital in coordinating the client onboarding process across all functions. We prioritize a flexible working environment while valuing in‑person collaboration. Our current working model includes 2 days in our Surry Hills office, with an expectation of additional office days as and when required. Who we are Shaype is a global fintech headquartered in Surry Hills, Sydney. Over the past 6 years, Shaype has been building next‑gen cloud solutions to allow for more flexibility, speed and control of payments to be put in the hands of our clients and customers. We serve both the consumer and business markets with innovative solutions delivered by the Shaype embedded finance platform. Our mission To enable the world's most innovative financial and non‑financial companies to remove complexity and empower their ability to deploy new business models, products and serve new markets in record time. What we need Shaype is experiencing rapid growth as we scale our embedded finance ecosystem. The Project Manager will coordinate client onboarding processes across all functions, ensuring timely delivery and strong relationships with internal teams. What you'll bring A practical approach to project delivery with strong payments domain knowledge Experience navigating fast‑paced environments, managing multiple priorities Ability to coordinate cross‑functional teams and stakeholders effectively A proactive mindset with a focus on delivering results and continuous improvement Attributes that drive success at Shaype Adaptability : Comfortable adjusting to evolving priorities and taking ownership Balance of Delivery : Capable of managing ongoing project demands while supporting emerging projects Problem Solving : Critical thinker who identifies issues early and drives solutions Agility : Resilient and confident in navigating ambiguity and change Influence & collaboration : Excellent communicator able to work seamlessly with cross‑functional teams in both tech and business Role Overview As Project Manager, you will play a key role in managing customer onboarding projects, ensuring timely delivery, and maintaining strong relationships with internal teams. You will support onboarding activities, coordinate activities across teams, and help streamline processes to provide a smooth experience for clients. Key responsibilities Project coordination : Manage onboarding project timelines, deliverables, and stakeholder communication Cross‑functional collaboration : Work with technical, operational, product, customer success, contracts, vendor management, sales, and risk & compliance teams to meet project goals Reporting & communication : Keep business and leadership informed of progress, risks, and issues; recommend solutions; support weekly onboarding governance forums; communicate across tech and business teams Process improvement : Identify opportunities for onboarding enhancements, advocating for best practices and efficiencies Required qualifications & experience 3‑5 years professional experience within fintech or payments; experience with customer onboarding is a plus Strong organization skills and ability to manage multiple projects simultaneously Proven track record of engaging and collaborating with technical and non‑technical teams Excellent communication and stakeholder management skills Working environment 2 days in our Surry Hills office 3 days working from home Additional in‑office days for all‑hands meetings and events Location: Sydney, New South Wales, Australia #J-18808-Ljbffr