Solution Engineer

Solution Engineer - Thermal Vertiv is seeking a Solution Engineer to provide post‑sales engineering review and support for won projects in Australia and New Zealand. The role involves guiding critical infrastructure projects, including the application, installation, commissioning, and testing of Vertiv products and services. You will work with approved third‑party vendors, internal teams, and customers to ensure smooth deployment of major projects. Key Responsibilities Document Package Transfer In / Out Attend the documentation hand‑over process from Pre to Post‑Sales teams once a project has been won or has a very high likelihood. Attend the document package and transfer process for projects going from Post‑Sales to Project Management. ICA Technical Reviews On receipt of the document package, interrogate the documentation to ensure buildability and budget compliance. Review all aspects of the proposal, from Statement of Compliance through to Commissioning and Hand‑over, including provision of Training and Documentation requirements to the customer. Once the technical review is complete, engage with partners, contractors and vendors to assure the most cost‑effective and technically sound solution has been selected by the Pre‑Sales teams. Work with Product Managers, Service Teams and our source factories (where necessary) to ensure the best possible and cost-effective solution has been selected for the project. Technical Submittals post Purchase Order Attend all project meetings on scope of supply, technical qualifications and testing procedures and programs during the Post‑Sales phase. Assist with the ownership of the project through to delivery, commissioning and hand‑over. Ensure a thorough hand‑over process to Project Management when the units have arrived in country. Site and As‑Built Drawing Management Operate a comprehensive documentation register for all project files and ensure the latest revisions are uploaded to the company server. Check new revisions for details affecting Vertiv's scope of supply and quickly communicate any impacts (technical, cost or schedule) to Vertiv's technical, cost and schedule teams, back to the customer and the Sales and Projects team for management of variations. Provide a completed set of project documentation to the Project Management Team on delivery of the project for hand‑over to the client. Technical Procurement Specification Prepare a detailed Scope of Supply to Procurement, where Vertiv contractors and vendors are required to undertake works on our behalf, ensuring documentation is thorough enough for procurement to obtain quotations and to enable vendor evaluation. Ensure the Scope of Supply has no areas of overlap or gaps, reducing the risk of double‑ups or variations from our vendors. Scope Changes Liaise with Sales and Project Managers to capture all site, scope and testing departures from the original submission, highlight them to the customer, and provide variation documentation as needed to protect entry margins. Manage revisions and updates to site documentation post Purchase Order, incorporating changes into revised Statements of Compliance and other affected documents. Drawings See Technical Submittal above. Work with PSA team to develop and update as‑built drawings for site hand‑over. Engage with site commissioning teams early in the project cycle to understand site requirements and advise Vertiv's position. Engage with Service and PM teams to ensure thorough understanding. Work with the Commissioning Engineer to develop detailed test scripts that align with customer requirements, the Compliance Statement and costed BoW. Identify gaps and propose uplifts as needed. Be available on site to support Service and Project Management Teams. Collect test results and Service FSRs for hand‑over documentation pack. At the end of each project, develop a Lessons Learned list with Project Managers and schedule a discussion with the PSA team to review the document and improve future submissions. Comply with all Work, Health & Safety, Environment and Quality obligations and actively promote safety in the workplace. Requirements Recognised technical qualifications in Mechanical Engineering. Market knowledge of mission‑critical power infrastructure, including application, installation, commissioning, testing and communications connectivity. Tender processes and the application of products to fit their requirements. Good understanding and knowledge of HVAC industry and products. Knowledge of the application of Australian and international standards framework and industry codes. Market knowledge of power products. Excellent competency in reading technical drawings and design specifications. Proficient in technical writing. English writing and presentation skills. Personal Characteristics Interpersonal skills. Ability to manage a high volume of work. Core Principles Safety Integrity Respect Teamwork Diversity & Inclusion Strategic Priorities Customer Focus Operational Excellence High‑Performance Culture Behaviors Own It Act With Urgency Foster a Customer‑First Mindset Think Big and Execute Lead by Example Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life‑changing medicines, to push notifications to generative AI, we design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue and a global reach spanning over 130 countries, we uniquely position ourselves to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers. Seniority Level Entry level Employment Type Full‑time Industries HVAC and Refrigeration Equipment Manufacturing Referrals increase your chances of interviewing at Vertiv by 2x. #J-18808-Ljbffr