Transaction Services Lead

Join Pattys Food Group as a Transaction Services Lead to provide oversight and functional leadership across Accounts Payable, Accounts Receivable, and Master Data within the Finance Shared Services team. About the Business We're proud to be the home of Australia's iconic food brands, including Four'N Twenty and Herbert Adams. With a strong commitment to excellence, teamwork, and continuous improvement, we deliver quality, delicious, and innovative food that brings people together. Our values of Courage, Integrity, Trust, and Ownership drive our success. The Role You'll be responsible for ensuring effective delivery of accurate, efficient, and compliant financial transactions. Acting as a key liaison between our service delivery partner and local stakeholders, you will drive alignment, quality, and best practice across multiple disciplines. Key Responsibilities Act as the subject matter expert, main liaison and escalation point between Patties Food Group and the service delivery partner for all transactional finance activities (Accounts Payable, Accounts Receivable, Master Data). Manage the day-to-day flow of information, queries and approvals between Patties stakeholders and the offshore service delivery partner. Build strong relationships across internal and external stakeholders to support seamless issue resolution. Oversee management and coordination of fiscal activities to support cash flow management, including balance sheet reconciliations and aged reporting. Ensure the establishment of all new customer accounts in accordance with Patties' best practice, including acquisition of requisite supporting documentation, completion of relevant third‑party verifications, and formulation of recommendations regarding appropriate credit limits. Track and report on key performance indicators (KPIs) for Accounts Payable, Accounts Receivable and Master Data, ensuring visibility of service quality and efficiency. Ensure adequate controls are implemented, maintained and substantiating documentation is approved and available; compliance on all levels must pass independent and government audits and comply with Accepted Accounting Principles. Execute business bank payments in accordance with internal controls, authorisation limits, and payment schedules. Continually investigate opportunities to make process improvements with a view to achieving best‑in‑class governance and simplification, including adoption of automation and other business efficiency tools and procedures. Qualifications Minimum 5 years' experience in Accounts Payable, Accounts Receivable, and / or Master Data Management in a lead role. Strong working knowledge of Excel and business solutions software skills, OCR, M3, SAP and multiple business banking platforms. Demonstrated ability to communicate effectively with various stakeholders, including customers, team members, external data providers and all management levels, building trust and influencing across diverse teams and geographies. Analytically minded and methodical problem solver. Thrives in a fast‑paced environment while maintaining focus and delivering high‑quality outcomes amid shifting priorities. High attention to detail and ability to manage multiple priorities effectively. Proven capability to manage service delivery through outsourced or remote partners. Strong understanding of financial controls, payment and master data governance, and compliance frameworks. Ability to deal constructively with problems that do not have clear solutions or outcomes. Tertiary qualification in Accounting, Finance, or Business (or equivalent experience). Benefits The opportunity to contribute to and influence financial outcomes in a leading FMCG business. A supportive and values‑led culture that empowers ownership and innovation. Career growth opportunities within Group Finance and broader functions. Work with iconic Australian brands that millions of people know and love, and enjoy free take‑home food for you and your family. Employee benefits including product discounts, EAP and wellbeing initiatives. Job Details Seniority level: Mid‑Senior level; Employment type: Full‑time; Job function: Finance and Sales Equal Opportunity Employer Statement Apply today if this role seems like something you could be interested Please note we are an Equal Opportunity Employer – everyone's welcome here, and we're committed to maintaining a respectful, inclusive place to work. We do not accept unsolicited resumes from employment agencies. No fee of any type will be paid in the event we hire a candidate whose resume is submitted by an employment agency to any of our employees without a valid written recruitment agreement. Such resumes shall be deemed the sole property of Pattys Food Group. #J-18808-Ljbffr